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HealthSmart Pharmacy Victoria Parade
55 Victoria Parade, Fitzroy, Victoria, Australia
About HealthSmart Pharmacy Victoria Parade
Welcome to HealthSmart Pharmacy Victoria Parade, located at 55 Victoria Parade in Fitzroy, Australia. As a unique community pharmacy group, we specialize in serving the public hospital sector. Our institution is not just a store, but a point of interest for anyone seeking health-related services.
At HealthSmart Pharmacy Victoria Parade, we prioritize excellent customer service. Going beyond the basics, our goal is to provide a quality service outcome that exceeds expectations and leaves our customers delighted. Our team of professionals has developed expertise in handling complex pharmaceutical situations, ensuring that you receive the highest level of competence.
Consistency is key at our institution. We believe that every patient deserves excellent care, every time they visit. There are no exceptions or excuses when it comes to providing exceptional service.
With years of experience in the pharmacy industry, both our qualified pharmacists and assistant staff bring a wealth of knowledge to our institution. We are dedicated to staying up-to-date with the latest advancements in the field, ensuring that we provide you with the best possible care.
HealthSmart Pharmacy® was established in 2008, starting with HealthSmart Pharmacy® Melbourne at the Royal Melbourne Hospital. We then rebranded the existing Alfred Hospital site to become HealthSmart Pharmacy® Alfred. Our vision was to become the premier provider of Community Pharmacy services in public hospitals in Melbourne.
In November 2013, HealthSmart Pharmacy® Victoria Parade opened its doors in the St Vincent’s hospital precinct. We expanded further in June 2016 with HealthSmart Pharmacy® VCCC, located in the state-of-the-art Peter MacCallum Cancer Centre. In July 2017, HealthSmart Pharmacy® Box Hill began trading at the recently rebuilt Box Hill Hospital. Most recently, in 2023, HealthSmart Pharmacy University joined our group, based at the University of Melbourne.
At HealthSmart Pharmacy, we embrace new technologies to enhance our services. Our pharmacies feature robotic dispensing units, which improve efficiency and accuracy while allowing for maximum interaction with our pharmacists. Additionally, our newest pharmacies are equipped with consulting rooms, enabling us to provide vaccinations.
Our VCCC site is one of just 20 Supercare pharmacies statewide, endorsed by the Victorian Government, to provide 24/7 pharmacy services. This ensures that you have access to our services whenever you need them.
We take pride in delivering professional pharmacy services at HealthSmart Pharmacy. We offer uniquely personalized compounded formulations, tailored to meet your specific needs, all at the best quality and lowest price. Our state-of-the-art facilities are designed to provide you with the best possible care.
In addition to our regular inventory, we strive to source and obtain both commonly used and difficult-to-find items. Our specially trained pharmacists can administer vaccines for Influenza, Whooping Cough, Measles Mumps Rubella (MMR), Meningococcal ACYW, and Covid without a prescription. Please check with each pharmacy for availability and book your appointment today.
As PBS prescription dispensing pharmacies, our professional pharmacists carefully and accurately dispense your scripts. Our attention to detail has earned us an outstanding reputation in the Melbourne community. We proudly serve the communities of Carlton, Carlton North, Fitzroy, Collingwood, East Melbourne, Docklands, West Melbourne, Flemington, and Travancore. We also dispense PBS prescriptions, Concession prescriptions, Entitlement Card prescriptions, Repatriation/Repat/DVA prescriptions, all repeat prescriptions, and Pharmacist Only (S3) medicines.
Visit HealthSmart Pharmacy Victoria Parade today and experience our commitment to exceptional service and personalized care.
Photos of HealthSmart Pharmacy Victoria Parade
55 Victoria Parade, Fitzroy VIC 3065, Australia
Opening hours of HealthSmart Pharmacy Victoria Parade
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
09:00 - 14:00
Sunday:
Day off
Reviews of HealthSmart Pharmacy Victoria Parade
"nice professional staff. well knowledgeable pharmacists."
"Excellent so far. I used to regularly order in advance a very expensive monthly medication from another pharmacy (at the Epworth) where I almost always needed to wait for a day or two for the order to come through, and then pick up once ready. I came across Health Smart Pharmacy by chance, discovered the required medication in stock and have been coming back ever since. For the past 3 years I’ve kept the prescription on their file and found the medication in stock every time. After having a Covid 19 booster vaccination here, I mentioned in passing that I was about to go overseas. The duty pharmacist kindly printed out a hardcopy of the vaccination history for my travels, which was very thoughtful. From my experience Health Smart is a great pharmacy, their staff are well organised, courteous and knowledgeable."
"After calling multiple chemists in the Melbourne CBD seeking my prescribed chronic pain medication without success, I contacted the HealthSmart Pharmacy at Victoria Parade in the hope they might be able to assist. Their representative I spoke with was very apologetic when confirming they also had no stock but advised I could email them my digital prescription & that they would order my medication to be available for collection the next morning. As it was already 2pm in the afternoon I half expected that the medication wouldn’t be ready for the better part of 48hrs or perhaps the next afternoon at the earliest but true to their word I received a message from them the following morning confirming my medication had been dispensed & was ready for collection. With very little effort the HealthSmart team quickly turned a difficult & frustrating search for me into an easy, courteous experience, & their in-store customer service was also just as warm & polite. Keep up the good work guys!"
"Booked an appointment for my vaccination booster. Service was quick and personal. Staff were helpful and ensured that I was feeling well throughout the wait. Pharmacy is pretty small though so there might not be much space to sit while waiting."
"I called up to ensure they could prepare my prescription and emailed it to them and I left my work and walked 45 minutes in to collect it and was then told it would take days to prepare. What a waste of time. Also don’t have any ventolin!"
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