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HealthSmart Pharmacy
Grattan Street, Parkville, Victoria, Australia
About HealthSmart Pharmacy
Welcome to HealthSmart Pharmacy, a unique community pharmacy group specializing in serving the public hospital sector. Located in Parkville, on Grattan Street, our establishment is a point of interest and a store that offers exceptional health services.
At HealthSmart Pharmacy, our primary focus is on providing excellent customer service. We go beyond the basics to ensure a quality service outcome that delights and exceeds expectations. Our team has developed expertise in complex pharmaceutical situations, ensuring competence in meeting the unique needs of our patients.
Consistency is a core value at HealthSmart Pharmacy. We strive to provide the highest level of care to every patient, every time, with no exceptions or excuses. Both our qualified and assistant staff have many years of experience in the pharmacy industry, guaranteeing that you receive the best possible care.
Our journey began in 2008 with the establishment of HealthSmart Pharmacy Melbourne at the Royal Melbourne Hospital. We also rebranded the existing site at Alfred Hospital to become HealthSmart Pharmacy Alfred. Since then, we have expanded our presence with HealthSmart Pharmacy Victoria Parade in the St. Vincent's hospital precinct in November 2013. In June 2016, we opened HealthSmart Pharmacy VCCC at the state-of-the-art Peter MacCallum Cancer Centre. In July 2017, HealthSmart Pharmacy Box Hill started trading at the recently rebuilt Box Hill Hospital. And in 2023, HealthSmart Pharmacy University, based in the University of Melbourne, joined our group.
At HealthSmart Pharmacy, we embrace new technologies to enhance our services. We have installed robotic dispensing units, precision German-built storage and dispensing systems that improve efficiencies and accuracy, while maximizing interaction time with our pharmacists. Our newest pharmacies also feature consulting rooms, allowing us to provide vaccinations.
Our VCCC site is one of only 20 Supercare pharmacies statewide, endorsed by the Victorian Government, to provide 24/7 pharmacy services. This means that we are always available to meet your healthcare needs.
As a professional pharmacy, we deliver uniquely personalized compounded formulations at the best quality and lowest price to address our customers' specific needs. Our state-of-the-art facilities are equipped to source and obtain regularly used as well as difficult-to-get items.
We also offer vaccination services for influenza, whooping cough, measles mumps rubella (MMR), meningococcal ACYW, and Covid vaccines. Our specially trained pharmacists can administer these vaccines without a prescription. Please check with each pharmacy regarding availability and book your appointment today.
As PBS prescription dispensing pharmacies, our professional pharmacists carefully and accurately dispense your scripts. Our attention to detail has earned us an outstanding reputation in the Melbourne community. We serve the communities of Carlton, Carlton North, Fitzroy, Collingwood, East Melbourne, Docklands, West Melbourne, Flemington, and Travancore. In addition to PBS prescriptions, we also dispense Concession prescriptions, Entitlement Card prescriptions, Repatriation/Repat/DVA prescriptions, all repeat prescriptions, and Pharmacist Only (S3) medicines.
Visit HealthSmart Pharmacy today to experience our state-of-the-art facilities and exceptional service. We are here to provide you with the best possible healthcare solutions.
5 Grattan St, Parkville VIC 3052, Australia
Opening hours of HealthSmart Pharmacy
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 19:00
Saturday:
09:00 - 17:00
Sunday:
10:00 - 16:00
Reviews of HealthSmart Pharmacy
"Its frustrating Pharmacy closing down 7pm, should be 24/7. It's a Pharmacy not a grocery store.!!!!! I have to come down from Northern suburb to pick medicine up because i can't get from elsewhere and you people don't deliver nor open."
"Lovely, helpful employees, a great range of pharmacy products, cards, and beautiful gifts, all in a smaller space. I have bought so many presents for people from here on my lunch break!"
"The whole team of pharmacists, particularly John, have been helpful and thoughtful in the times that I’ve been there for prescriptions. I particularly appreciate the time they took to give input on using injectable meds and their patience with my questions. Great service and trustworthy, thanks!"
"Anne, Michael & Mon, if I could give you more than 5 stars I would. What an amazing experience I had coming to your pharmacy. Peter MacCallum should be honoured to have such caring & dedicated staff working in their Hospital."
"I have picked up scripts a few times here after visiting my specialist. They even handed my five pages of information with l medication recently picked up (without being asked) which meant I was much better informed about what I was taking. I also needed a new receipt for insurance and when I rang to inquire about getting one they emailed it to me within 10 minutes (which saved me a trip across town) and even took the time to ask how the medication was going. Excellent service."
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