Coles Cranbourne

"Very disappointed stood there for 15 minutes waiting to b served at the counter the store was not busy at all while there was a worker there just looking at me doing nothing at all u have lost my business if I could give a few negative stars it would b negative 10 also don't need to b spoken so rude by yr workers"

"Great store. Always well stocked. Great friendly service and staff. Always clean."

"Went to purchase a certain flavour of Gippsland Yoghurt that was on special. It had 4 on display, all with more than a week passed use by date. Found a staff member to make her aware. Her response-l DON'T WORK IN THAT DEPT. Showed no interest in going to remove the product off the shelf, poor staff skills. Coming from a retail background with main opposition-DOES NOT MATTER WHICH DEPT YOU WORK, JUST GO AND TAKE IT SHOW. Other than that, found everything l wanted, no wait time at checkouts"

"Fantastic variety of produce and products. Shelves are always stocked, and staff are super friendly and helpful. The store has always been clean when we attend and plenty of trolleys inside to use. There are plenty of self serve check outs and staffed checkouts. I know if it is busy and there is only one person on the register, if you just ask politely, they will call someone else to help. Self check outs aren't for everyone, and not if you have a lot of shopping, but once you use them a few times, you get the hang of them, and they really aren't complex. I would recommend joining flybuys if you haven't already. You can use it at so many places and gather points and activate higher points on items you may already buy. I use mine for shopping by converting the points to cash. However, you can also get items from these points."

"We live in Berwick but sometimes our Coles delivery is from the Cranbourne store & we can always tell. Today's experience: about $50 worth of items out of stock & no substitutes. Some items substituted & the replacements are items we'd never buy. Half of a cucumber had rotted, a can of dog food dented so badly, it was difficult to open, mushrooms looked like they were a month old with dark spots on them. So later today, I have to drive down to our local Coles to buy all the items that were missing. Kind of defeats the purpose of getting home delivery. Cranbourne store needs to teach pickers that if they wouldn't purchase that item for themselves, don't pick it for any other customer. At least this time the driver brought the delivery to the door. Last time Cranbourne delivered, the driver left everything at the bottom of the stairs (nowhere near the front door), did not ring doorbell as per instructions & where the goods were left could have easily been knocked off by anyone going past. It was also raining...what a genius!"