Service NSW
About the Business
Welcome to Service NSW, the premier establishment and local government office located at Herring Road in North Ryde, Australia. As a key point of interest in the area, we are conveniently situated within Macquarie Shopping Centre on Level 0, Shop UC 5/6, opposite Priceline. Our prime location at the corner of Herring Road and Waterloo Road makes us easily accessible to residents and visitors alike.
At Service NSW, we understand the value of your time. That's why we encourage you to save time by preparing your paperwork before you arrive. Our website offers a convenient search feature that allows you to find the specific transaction you need and check which documents you'll need to bring along. By doing so, you can ensure a smooth and efficient experience when you visit our office.
We also kindly request that you put your phone on silent and keep your voice down, particularly during our designated quiet hour. We strive to create a calm and respectful environment for all our visitors, and your cooperation in maintaining a peaceful atmosphere is greatly appreciated.
Whether you're a resident or a visitor in need of government services, Service NSW is here to assist you. Our knowledgeable and friendly staff are dedicated to providing you with the highest level of customer service and ensuring that your needs are met efficiently and effectively.
So, whether you're applying for a driver's license, renewing your vehicle registration, or seeking assistance with any other government-related matter, you can trust Service NSW to provide you with the support and guidance you need. Visit us today at our North Ryde location and experience the convenience and professionalism that has made us a trusted institution in the community.
Photos
Location & Phone number
Herring Road, North Ryde, New South Wales 2113, Australia
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
8:30 AM - 12:30 AM
Sunday:
Closed
Reviews
"Too unorganized! Have been there for my partner’s driving knowledge test. Appointment was for 2:30, went there from 2pm and she started with 45 minutes delay although 3 computers were free but the staff were just mocking around!!"
"Would give 0 if possible. Do not go unless you have 4-8 hours spare. I went morning and night. Rude customer service. She told me I had to print off a sheet (which you can do in there) where she told me there was 1 minute until they close. Thats your fault since I have been here 4 hours.... not my fault you served me with one minute left. I should get the same treatment as all other members. Then I had to leave since she wouldnt let me do that final print so nothing was resolved. Will have to go to another RMS now again due to this. RUDE, WAIT TIMES OF 4hrs+. Should also have someone checking everyones sheets and forms so people dont get up there after hours of waiting to be told one thing is missing. Why is no one checking before so they can prepare before they go up ??"
"Always receive very poor service here. Not sure if it’s racism or money or something else. Went here for a driving test many times and was failed each and every time with poor and made up excuses. Be mindful that I have over 25 years of driving experience, never had an accident, and I passed their written tests 2 days apart with 100% scores. As long as you are against a computer it’s fine, but when the human staff starts getting involved suddenly one’s driving skills are no longer “sufficient”?? I genuinely propose that there should be video cameras installed during driving tests so if anyone wants to appeal their case they should be able to. I am a single mom and the amount of distress and inconvenience the staff at macquarie have caused me is immeasurable. They should all be sacked, they are sitting here on tax payer money with god complexes, wasting people’s time. I recommend people go somewhere else for their driving tests."
"Submitted my tenants rental bond over the last month and was told that it was fine after I left. I get a call back to go back in with the documents to resubmit it again.... I can understand if this happened once. But after the second time I submitted it they said they failed to process it and told me to go back in again with no other explanation. How this happened is beyond me and a massive waste of time for me to have to keep going in and bringing in the documents. I really have lost trust from this experience. Can they even guarantee they can get a simple task like this done after taking the rental bond money already??? Stop wasting my time"
"Worst experience visiting service NSW. Actually most of staffs are nice and kind but around 2pm 20th March 2023 in register 5 lady looks didn’t really like to work. Even consultation hasn’t been finished the lady just tried to leave the desk. And said “nothing to help you”, “ Nothing I can do for you”. Then whom should I ask? What’s the point of visiting here? Literally worst service I’ve ever experienced. Before they provide service to customers they must have proper knowledge of tasks and customer service."
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