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Sheraton Grand Sydney Hyde Park
161 Elizabeth Street, Sydney, New South Wales, Australia
Photos of Sheraton Grand Sydney Hyde Park
161 Elizabeth St, Sydney NSW 2000, Australia
Reviews of Sheraton Grand Sydney Hyde Park
"Very good hotel especially the reception staff. I'm really grateful to “May”. She's been helping me solve problems in a very positive way. I've asked her more than five times. She's been patient. I'll select here again next time~"
"Location and food of the hotel is good however the service is terrible. Rooms are not maintained properly with multiple amenities not functioning and when asked to be fixed by the staff, it is not actioned. Furthermore no responsibility is taken by staff for issues caused by their negligence and instead placed on guests. Would not stay here again."
"Awesome place to stay. All the staff were so friendly and went out of their way to make us feel so welcome. Big shout out to Vincent who was so friendly and helpful...loved our chats. Also G at the buffet who made us laugh each morning with his great sense of humour! Well done all! Our room was perfect and had everything we needed. Great central location that was close to the train station and central Sydney."
"Highly recommend you don’t stay here. I’m personally not paying for my stay, my company is picking up the bill. The staff are amazing and the rooms are pretty nice. The negatives from my personal experience are the construction/music noise at night when I’m trying to sleep. The WI-FI is free, but that’s because it barely works. I requested a U.S. plug adapter multiple times, but ends up having to purchase my own at a local store. My company booked my stay, during check-in I asked to reduce my stay by one day and was told I can check out early, but I’ll still be charged for the original booking. When I asked if I can extend my stay it was no problem. So to recap find a different hotel if sleep and flexibility are something you require. Otherwise their staff is amazing."
"I have absolutely loved this stay, this hotel and its staff have impressed and wow’d me. They have done simple things, like good quality, shampoo and soaps, but in big bottles rather than the tiny ones that create waste. The bed was incredible, sheets and quits amazing, had such a good sleep. The rooms are recently renovated and are stunning. The gym was epic, like an actual proper gym with lots of equipment, and the pool, spas and sauna were great. Beautiful venue, looks over at James park with stunning views and right next to the train station. 5 stars from me."
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