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Flight Centre The Pines
181 Reynolds Road, Doncaster East, Victoria, Australia
About Flight Centre The Pines
Welcome to Flight Centre The Pines, your premier travel agency located in the heart of Doncaster East, Australia. Situated on Reynolds Road, at 181, our establishment is more than just a travel agency – it is a point of interest for all travel enthusiasts and wanderlusters alike.
At Flight Centre The Pines, we pride ourselves on being your go-to destination for all your travel needs. Whether you're planning a dream vacation, a weekend getaway, or a business trip, our dedicated team of expert travel consultants are here to turn your travel aspirations into reality.
With a wealth of knowledge and experience in the industry, our travel consultants possess an unparalleled understanding of the diverse and breathtaking destinations Australia has to offer, as well as an extensive global network of travel partners. From the sandy beaches of the Gold Coast to the rugged beauty of the Great Barrier Reef, we have the expertise to curate the perfect itinerary tailored to your unique preferences and interests.
Our commitment to exceptional customer service is at the core of everything we do. We believe that planning a trip should be an enjoyable and stress-free experience, and that's why our team goes above and beyond to ensure every detail of your journey is taken care of. From finding the best flight deals to securing the most luxurious accommodations, we strive to make your travel dreams come true, all while providing you with the peace of mind that comes with booking through a trusted travel agency.
But we don't stop at just booking your flights and accommodations. At Flight Centre The Pines, we offer a comprehensive range of travel services to make your trip seamless and unforgettable. Whether you need assistance with travel insurance, visa applications, car rentals, or even organizing unique experiences and excursions, our team is here to guide you every step of the way.
With our convenient location in Doncaster East, our travel agency is easily accessible, ensuring that planning your next adventure is a breeze. So, whether you're a seasoned traveler or embarking on your very first journey, come and visit us at Flight Centre The Pines, and let us take you on a remarkable travel experience that will leave you with memories to last a lifetime.
Photos of Flight Centre The Pines
The Pines, Shop 71 Stockland, 181 Reynolds Rd, Doncaster East VIC 3109, Australia
Opening hours of Flight Centre The Pines
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of Flight Centre The Pines
"Used flight centre at pines to book a flight to Switzerland and accommodation in Singapore. Got day for hotel-transfer wrong and we’re booked in at different Hotel then on our itinerary. When we got back went to see them to see what happened, but never got back to me . So will never use that flight centre again"
"When enquiring about a cruise the large girl at the back who was assisting us, when she found out I was unvaccinated slammed her book shut and said in a condescending way” I can’t proceed any further “… Disgusting attitude and goodbye Flight Centre The Pines"
"Never ever again will I use Flight Centre after this harrowing experience. I've used them always but not anymore. I don't think this applies to all Flight Centre outlets. But this one has ticked me off badly. Used them to get a leg of flight from Denmark to Iceland in June 2022. All appeared well until I got to Copenhagen airport to board and there was no ticket issued. What was issued was an itinerary that looked like a ticket. Long story short,got to Iceland the next day paying through my tail end,lost a days accomodation and car rental there. That's not bad enough. I have come back and contacted the store manage Lisa, who had billed me happily initially. No luck. Despite repeat emails (lost count) to get refunded,no luck. Doesn't even respond to emails. Tried through Flight Centre and they have also tried to get this sorted. Could not help despite their genuine efforts.Kept redirecting me back to contacting her. 6 months in and I am talking to the Ombudsman. Very very disappointing. Do yourself a favor, skip this joint. There are many other small personalized operators out there who will give you gold class service."
"Absolutely terrible and will never use them again. They don't answer phones and their customer service is probably the worst I've ever experienced. To top it off we got stranded overseas at an airport when we went to check in. We discovered it was because Flight Centre had not confirmed the flight with the airline despite us having already paid for the flights. Be very cautious with booking any flights through this centre if you don't want to get stranded. We did not even receive an apology from them for their stuff up."
"Appalling, appalling, appalling service. I was due to travel to South America on Wed 2 March. I could not reach my agent for over 3 weeks prior to make enquires and to get my tickets, which I’d paid for in October. At 5:30pm on Mon 28 Feb - less than 48 hrs before departure - she calls me to tell me the airline had cancelled my tickets. However that had happened over two weeks prior and I wasn’t notified. Since then, I can’t get a response to emails or phone messages about my refund and complaint. I’m out of pocket $5k and no communication from them. A message to their CEO rendered no reply. A voice message asking for a call back from their manager this Tuesday rendered no reply. Crickets is all I get. If you want to get appalling service after your money has been taken, this is the place to go… no stars is what I would offer.."
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