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Masa Jewellery
20 Auburn Road, Auburn, New South Wales, Australia
About Masa Jewellery
Welcome to Masa Jewellery, a premier jewelry store located in Auburn, Australia. Situated at 20 Auburn Road, our establishment is a prominent point of interest for jewelry enthusiasts and shoppers alike.
At Masa Jewellery, we pride ourselves on our exquisite collection of fine jewelry that caters to every taste and occasion. Whether you are looking for a stunning engagement ring, a timeless necklace, or a statement piece to complete your ensemble, our store is the ultimate destination for all your jewelry needs.
As an esteemed jewelry store, we understand the significance of each piece and the emotions attached to them. That is why we offer a wide range of designs, from classic to contemporary, to ensure that you find the perfect piece that reflects your unique style and personality. Our skilled and knowledgeable staff is always ready to assist you in selecting the ideal jewelry that meets your preferences and budget.
At Masa Jewellery, we are committed to providing our customers with the highest quality jewelry. Each piece in our store is crafted with meticulous attention to detail by skilled artisans, using only the finest materials and gemstones. Our commitment to quality extends to our customer service as well, as we strive to create a warm and welcoming environment where you can have an exceptional shopping experience.
As you step into our store, you will be captivated by the elegance and beauty that surrounds you. Our well-designed and inviting space allows you to explore our vast collection at your own pace, ensuring that you find the perfect piece that resonates with you.
Whether you are celebrating a special milestone, expressing your love and appreciation, or simply treating yourself, Masa Jewellery is the ultimate destination for all your jewelry desires. Visit us today at Auburn Road, Auburn, and let us help you find the perfect piece that will be cherished for a lifetime.
20 Auburn Rd, Auburn NSW 2144, Australia
Opening hours of Masa Jewellery
Monday:
10:00 - 06:00
Tuesday:
10:00 - 06:00
Wednesday:
10:00 - 06:00
Thursday:
10:00 - 06:00
Friday:
10:00 - 06:00
Saturday:
10:00 - 06:00
Sunday:
10:00 - 06:00
Reviews of Masa Jewellery
"Very disappointed. I have purchased multiple times and this time around I sent some of the money via wire transfer and they received it. Then I paid the rest on the website. They claimed they haven't received the money which was more than $1k. The owner kept saying she hasn't received the money. I called my bank multiple times and they insured me that they received the money and that they are scamming me to get more money. I trusted them all these years. I proved to them multiple times that the money was taken out of the bank. It is either shopify, their bank or they are simply lying to get more money out of me. Otherwise they have a wide selection of jewelry but I feel there is dishonesty. Please fear Allah and don't scam people. This is your reputation."
"I was screamed at! Threatened and violated of my personal rights! A customer or I should say a person should not be treated in such a derogatory manner! There was not one moment for me to express my self as a customer of my unsatisfied purchase, instead I was humiliated by the owner of the store for trying to explain my concerns. I advise the manager of the store to take some lessons on customer service skills, learning skills on how to work professionally, which includes being polite, understanding, listening while someone is talking and not raising your voice when you have nothing else to defend yourself with! I understand where all the profits go to now, the facade presented upon her face :)"
"Do not shop here unless you’re willing to be RIPPED OFF!! The owner seemed genuine and on the “halal” when I made my purchase, only to find out days later she ripped me off by hundreds in comparison to the at the time price of gold and to other competitors. I called a couple days later to confirm what I had noticed yet she screamed at me through the phone and did not give me an opportunity to explain myself. When I visited the store to get a refund back she yelled at me and I felt very violated, clearly her being so defensive proved my point. I stayed quite. She did whatever she could to not give the refund. She used very abusive language and was extremely arrogant towards me and my sister. This is a warning to others, to shop somewhere that wont rip you off. Also know that if you’re unhappy with the product she will make you feel so bad about the situation, she is only nice until you purchase something. I have proof of her abuse towards me as well. Not to mention she makes up her own consumer policies . SHE HAS NO HUMAN DECENCY TO TAKE POSITIVE CRITICISM BY HER CUSTOMERS AND HER ONLY FORM OF LANGUAGE IS TALKING OVER YOU AND MAKES YOU FEEL THREATENED."
"Horrible customer service, placed an item on lay-by and they tried upping the price by $300 $3000 of the purchase had already been paid and they acted like none of this happened and demanded a receipt. Then threatened to throw us out onto the street (making it as though we’re stealing something or making it all up) Police ended up getting involved so we got our money back but I don’t recommend anyone to come here. Dishonest thieves."
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