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mendr
65 Epping Road, Macquarie Park, New South Wales, Australia
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About mendr
Welcome to mendr, located at 65 Epping Road, Macquarie Park, Australia. As an establishment and point of interest, we are proud to offer a range of services to ensure that your SKOPE equipment runs smoothly and efficiently.
At mendr, we understand the importance of quality and longevity. That's why all SKOPE products are designed to last longer and perform at their best. Whether you need servicing or repairs for your SKOPE equipment or any other brand of commercial refrigeration or catering equipment, our skilled technicians are here to help.
We know that time is of the essence, especially when it comes to service and repairs. That's why we offer a convenient online booking portal where you can enter your details and arrange for the fastest possible attendance of our SKOPE-certified technicians to your business. We'll even keep you informed about the technician's arrival time.
When you choose SKOPE, you also benefit from our market-leading warranties. If you want to extend your warranty, we offer options to purchase extended factory-approved SKOPE warranties, providing you with peace of mind.
Managing your equipment assets can be a headache, but not with SKOPE. We offer an end-to-end service for your SKOPE fleet, whether it's a single site or a fleet with tens of thousands of assets. From repairs and scheduled service programs to logistics, warehousing, and genuine spare parts, we take care of it all. Our self-service reports and insights enable you to analyze your investment and make informed business decisions easily and effectively.
To make things even more convenient, we have developed the Spare Parts Dashboard. This tool allows service technicians and dealers to easily order genuine SKOPE parts for your specific product. With just the cabinet's serial number, you can identify the exact parts required and place an order. The Spare Parts Dashboard also provides stock levels and resources such as user manuals and servicing & installation manuals that can be downloaded through our website.
Ready to experience the exceptional service and support that mendr and SKOPE offer? Book a service with a SKOPE service technician through our Service Booking Portal and App, and let us take care of all your equipment needs.
Photos of mendr
Suite 4.03, level 4/65 Epping Rd, Macquarie Park NSW 2113, Australia
Opening hours of mendr
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of mendr
"Don't use this company!! They are dishonest and have no regard for customers. Our fridge began to freeze and we were told by Skope to use these people. They sent someone out at and he arrived 3.35pm and by 3.55pm he said he knew the problem but couldn't fix it. He said he'd have to get the part and come back for an additional charge. Our credit card then got charged $565 for a twenty minute call within which not one new part was installed. Upon trying to contact the company after the visit, they said "that's the charge for an after hours visit"...the normal trading hours are until 4pm!!!!!!! We have followed up twice and still no return call or attempt to rectify the situation. An absolute disgrace."
"Be careful... ...."
"THEY ARE USING CONTRACTORS THAT IS JUST ANYONE THAT DON'T CARE ABOUT THE JOB AND JUST WORRY ABOUT THEIR PAY. THE COMMUNICATION BETWEEN THE OFFICE TO THE TECH, QUOTES, PRODUCT DETAILS, PRICES ARE VERY BAD, RIP OFF EXPENSIVE, AND BAD WORK. I HAVE TO CALL THEM 3X IN 2 MONTHS FOR 1 FRIDGE AND ENDED UP WASTING $1500 AND STILL NOT FIXED. I USE OTHER COMPANY AND ALL DONE. WILL NEVER USE THEM AGAIN."
"I tried to use mendr because I had a broken fridge and slushie machine at the same time. I rang to confirm that the tech I would get could fix both or if they sent 2 techs I wouldn’t be charged 2 call out fees. I paid my $165 for a tech to come look for 5 mins and tell me what I already knew was the problem and he went away to send me a quote for $500 to fix just my fridge and it would take 3 days. I decided to risk it and get a 2nd quote. Thank god because the 2nd guy was there 30 mins and fixed it on the spot for $100. I like the idea of Mendr but they are just a little unreasonably priced for a call out fee especially if they don’t fix your issue in the first visit."
"Technicians were friendly and had great product knowledge. They were fast to get the work done but not careless which is important. Thanks so much!"
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