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iCure
167-169 Parramatta Road, Granville New South Wales 2142
About iCure
Welcome to iCure, a leading establishment and point of interest in the heart of Granville, Australia. Located on the bustling Parramatta Road, at 167-169, iCure is a trusted and reliable store that caters to all your electronic needs.
Step into our world of cutting-edge technology, where innovation meets convenience. At iCure, we pride ourselves on offering a wide range of electronic products and services that are designed to enhance your lifestyle. Whether you're a tech enthusiast, a gadget lover, or simply in need of a reliable device, we have you covered.
Our store is a haven for all things electronic. From smartphones, tablets, and laptops to gaming consoles, smart home devices, and accessories, we have an extensive collection that caters to all tastes and preferences. Our team of knowledgeable and friendly staff is always ready to assist you in finding the perfect product that suits your needs and budget.
In addition to our wide range of products, iCure also offers top-notch repair and maintenance services. We understand that accidents happen, and devices may require attention from time to time. Our skilled technicians are equipped with the latest tools and expertise to diagnose and fix any issues you may encounter with your electronic devices. Whether it's a cracked screen, a battery replacement, or software troubleshooting, we strive to get your device back to its optimal performance in no time.
At iCure, we believe in providing not only exceptional products and services but also an unforgettable customer experience. Our store is designed to be a welcoming and comfortable space where you can explore the latest technological advancements at your own pace. We value your satisfaction above all else and aim to create long-lasting relationships with our customers through our commitment to quality and reliability.
So, whether you're on the hunt for the latest smartphone, need assistance with a device repair, or simply want to explore the world of electronics, iCure is your one-stop destination. Visit us at our Granville location on Parramatta Road, 167-169, and let us take care of all your electronic needs. Experience the iCure difference today!
Photos of iCure
Unit 2/167-169 Parramatta Rd, Granville NSW 2142, Australia
Opening hours of iCure
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of iCure
"2 times I have had to use this company for a warranty repair on a Samsung phone. Both times they have tried to deny me the right to have the devices repaired under warranty (even though Samsung has told me that it is warranty repair) saying that it is damaged on the hinge and bezel. Both times I have had to fight for my rights and both times I have had to again contact Samsung to sort it out. Once Samsung has been contacted, then it takes 3 to 4 days for someone to reply that the devices will be fixed under warranty (as originally stated). Then iCure sends the same message saying that there waiting for parts and will notify me when the device is ready for collection. Upon collecting the device, the repair states nothing about having to repair either the hinge or the bezel. They are only trying to extort money from customers and are very rude when trying to deal with them, talking over you and not caring at all that you have already lodged the complaint with Samsung. To top this off, i have had a friend just go through the same process, and iCure have also tried the exact same tactics on him. Shame on you iCure for your dishonesty as a company. Please consumers, dont stand up to the bulling and lies of iCure. Know your rights and make sure you dont fall for there games."
"Gave my Samsung Soundbar to fix as the woofer was not working. Took them more than 6 weeks to get back to identify the issue. Irony is after 6 weeks they came to the conclusion that the woofer needs to be replaced with a new one. They didn't even open the woofer to check the inner parts, just concluded to replace the woofer. Pretty useless technicians there."
"Wanted battery replacement on my Galaxy S20+ as the phone was approx 3 years old. Was quoted $110 from Samsung Support Centre as an out of warranty repair. Agreed and was told to post my phone off to this "authorised repairer". Filled out a repair service request form and noted they didnt have Battery replacement as an option. Was instructed by Samsung to click "other damage - and say Battery replacement in comment section" which samsung preauthorised $330 from my credit card. Front Desk lady rang to tell me I have a damaged port and they can fix my port AND battery for $330. The lady became rude and abrupt when I told them I've never experienced any problem with my phone port and just want my battery replaced as quoted. They refused on the grounds they dont do "partial repair" They escalated to a samsung case manager who couldn't answer my simple questions on where the process breakdown was. Over 3 weeks without my phone. Very unprofessional service from start to finish, with iCure scamming customers out of as much money as possible. Will not purchase Samsung again who outsource to dodgy authorised repairers."
"Galaxy tablet A8 all of a sudden stopped working , so gave it to icure and after 4 days , they informed it has a physical damage and not under warranty and it would cost more than half the price of the tablet, when enquired I remember there was no damage, then said we will escalate and it would take another week or so. So all they did in 4 days is saying it has physical damage."
"I was told my Flip Z would be repaired for $199 and made the payment on the day. I received another call 2 days later and was advised that I didn't provide sufficient proof of purchase therefore I'd have to pay $500. I asked for my phone to be sent back without the repair and requested for a refund. I was told $66 would be taken as a service fee which I agreed to. It's been 3 weeks and I still haven't received my refund. I called 2 weeks ago and when I was told the refund would be requested to their admin team and I called again today and I got the same answer. I asked if things would be quicker if I went to the actual store and the lady did not know how to answer. Please don't take people's money without making sure you are going to repair it for the money you asked for and if you are not going to fix it, please return customers' money within 7 days maximum like you promised. This is unacceptable. I agree with some of the other reviews here. I dont' even want to give these guys a star."
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