Microsoft Experience Centre
About the Business
Welcome to the Microsoft Experience Centre in Sydney, located at 188 Pitt Street. As an electronics store and point of interest, we offer a unique and immersive experience for all technology enthusiasts.
At our centre, you have the opportunity to book an appointment online and bring your Surface, Windows PC, or Xbox device to get the answers you need. Our knowledgeable staff is here to provide one-on-one help, from set-up to training, ensuring you have a deep understanding of our products.
One of the highlights of our centre is the chance to play the latest Xbox games in our state-of-the-art gaming pods. Immerse yourself in the world of gaming and enjoy the ultimate gaming experience.
In addition to browsing and purchasing products, you can also bring in your device for service and repairs at our Answer Desk. Our experts will assist you in resolving any issues and ensuring your device is in top condition.
While visiting, you can explore our range of Microsoft products and witness captivating product demos. Whether you're interested in laptops, tablets, software, or accessories, our centre has it all. And if we don't have a specific product in stock, our team of associates will assist you in purchasing it online at microsoft.com.
Please note that at this time, we do not offer click and collect in-store at any of our Microsoft Experience Centres. However, we are continuously working to enhance our services and provide the best experience for our customers.
Come and visit the Microsoft Experience Centre in Sydney to discover the latest technology, receive expert assistance, and immerse yourself in the world of Microsoft. Book your appointment today and unlock the endless possibilities our products have to offer.
Photos
Location & Phone number
188 Pitt Street, Sydney, New South Wales 2000, Australia
Hours open
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM
Sunday:
10:00 AM - 6:00 PM
Reviews
"Fantastic customer service at this store. Dylan was exceptional. Answered all my questions and helped me get the computer which suited me best. Highly recommend!"
"Extremely unprofessional manager and staff! They are there only for selling the products! 0 support! Called out on the face.. We don’t expect our devices to work more than 4 to 5 years. You bought a laptop in 2019 your best bet is to buy a new one!! Just money spinners!"
"Great place to see and try the latest Microsoft tech. Good location near Town Hall. Ask train staff to help with directions if lost"
"Today I was helped by Gene, which was the most wonderful customer service experience I have ever had. Gene was absolutely fantastic - he went above and beyond to help me, and was incredibly patient, kind and friendly. He knew exactly what he was doing and helped me as much as possible, thereby saving me a significant amount of trouble. His customer service skills were amazing, and he did his job superbly. I had a major problem with my laptop which was under warranty, and by putting in an immense amount of effort he managed to get it replaced when I arrived, even when I didn't have an appointment. I would rate this 6/5 if I could purely based on my experience with Gene. He is an absolute gem and deserves a promotion. Thank you Gene!!!"
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