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Sydney Tools Preston
85 Chifley Drive, Preston, Victoria, Australia
Photos of Sydney Tools Preston
Tenancy 7/85 Chifley Dr, Preston VIC 3072, Australia
Opening hours of Sydney Tools Preston
Monday:
07:00 - 17:30
Tuesday:
07:00 - 17:30
Wednesday:
07:00 - 17:30
Thursday:
07:00 - 20:00
Friday:
07:00 - 17:30
Saturday:
08:00 - 16:00
Sunday:
08:00 - 16:00
Reviews of Sydney Tools Preston
"Terrible service from the moment I walked in to picking up tools. I rang before I went and they confirmed everything was good. when I got there they convinced me to get a different pack as they couldn't get this pack we discussed... but tools where different models of a lower grade which they didn't tell me about until I questioned. when asked to swap over for the same as other pack models some tools where done but when I noticed 1 tool wasn't the day after I picked up they didn't want anything to do with me. wouldn't allow me to pay the extra even though tool is still in box. Claims nothing I could do and its to bad. Don't trust them and check models as they have no idea. asked to speak with manager and still go nowhere. This was after i purchased everything on 30/6 for tax time. once i left the rang and said don't worry about coming back as can do it over email then to call me back and advise it couldn't be done over email and asked me to come back in. Just been very messy from the beginning and will never purchase from here again. if i didn't purchase during the promo that has now finished I would return everything and be done with this Preston office. nothing but drama's from the moment i walked in...the initial phone call was the only good part of the experience but everything soon fell apart."
"this place was great and my go to for all my company purchases but after trying to make a simple purchase of stock i was told they had and put aside was no where to be seen when i came to collect what was apparently waiting for me. Then instead of trying to be accomodating and assist they took a week to refund my money and about 5 days to get in contact with a manager that apparently would call me back every day. i was told by a different ‘kid’ every day. would not shop hear again."
"I came in to replace 12 years worth off tools that had been recently knocked off. A lot of the Milwaukee tools had changed over the last decade & Ayden showed a vast amount of knowledge about each item. I purchased the 10p combo kit and was able to swap things out and add things in with no problems! Can’t speak highly enough about the boys here at Preston! Young fella Ayden almost burnt his fingerprints off typing away on the keyboard getting things swapped out, adding different products into kits and just being an absolute champion about it all. Nothing but absolute professionalism from the start. Well done boys!!!! Looking forward to coming back in soon."
"So I bought a Makita router that was on the shelf, which was the last one. Went back and opened it and some parts were missing. Went back the second day and needed to get a replacement. The store was out of stock and because we needed it for a job, I was happy to be allowed to go to another nearby store to pick it up. So far so good. But the second store took my license number down. Sent them an email and the Preston store manager called back and explained why they needed to do that. And deleted said data when I asked him to. So far so good as well. Thanks Sydney Tools Preston for turning a bad situation better. And make another happy customer out of an unhappy one. Thank you."
"Shop has good range of tools. But the staff are very rude and disengaging. I’ve had several tools lost or gone missing for months through the warranty service. I called countless times asking for a time frame on my tools return, with nobody able to give me a clear answer. They would just try and handball it on to the next bloke. I eventually got onto the guy at the back of the store who hadn’t even processed my request to ask where my tool is after over a month of me calling. I’m annoyed in myself that I bought my combo pack here because it means I have to come back."
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