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Timezone Penrith Panthers - Arcade Games, Kids Birthday Party Venue
123 Mulgoa Road, Penrith, New South Wales, Australia
About Timezone Penrith Panthers - Arcade Games, Kids Birthday Party Venue
Welcome to Timezone Penrith Panthers, located at 123 Mulgoa Road in Penrith, Australia. As an establishment and point of interest, we are proud to be a part of the iconic Penrith Panthers venue. With a wide range of entertainment options already available, we take it a step further by offering an unforgettable gaming experience.
At Timezone Penrith Panthers, we boast state-of-the-art games that will leave you in awe. Whether you're a fan of the classics or enjoy the latest releases, we have something for everyone. And let's not forget about our epic prize shop, where you can redeem your hard-earned tickets for incredible rewards that will make even Father Christmas envious.
Looking for entertainment options during the school holidays? Challenge the kids to a game of mini bowling, guaranteed to bring smiles and laughter. If you've lost touch with your inner child, take a spin on one of our iconic racing games and relive those nostalgic moments. And if you're feeling competitive, test your skills on our ticket games and claim your well-deserved reward.
Parking is not an issue at Penrith Panthers, as we have a number of spots available, some of which are undercover. For more information, please visit the Penrith Panthers leagues club website. If you prefer public transportation, you can easily reach us by taking Bus Routes 793, 795, 797, or 799 from Penrith Station, Stand C. Alternatively, you can take the Western Line and alight at Penrith Train Station, which is approximately a 25-minute walk away.
To make your visit even more exciting, we offer fantastic deals on game credits. For example, when you purchase $35, you'll receive $40 worth of game credits. And if you're looking to maximize your gaming experience, you can buy $120 and get $200 worth of game credits. Don't forget to download the Timezone Fun App, where you'll be rewarded with $10 game credits. With the app, you can easily top up your Powercard balance, track your card activity, play games to win awesome rewards, and stay updated on the latest deals.
If you're in need of fun, laughter, and unforgettable memories, Timezone Penrith Panthers is the place to be. Join us for an incredible gaming experience that will leave you wanting more.
Photos of Timezone Penrith Panthers - Arcade Games, Kids Birthday Party Venue
Penrith Panthers, 123 Mulgoa Rd, Penrith NSW 2750, Australia
Opening hours of Timezone Penrith Panthers - Arcade Games, Kids Birthday Party Venue
Monday:
12:00 - 21:00
Tuesday:
12:00 - 21:00
Wednesday:
12:00 - 21:00
Thursday:
12:00 - 22:00
Friday:
11:00 - ?
Saturday:
09:00 - 01:00
Sunday:
09:00 - 01:00
Reviews of Timezone Penrith Panthers - Arcade Games, Kids Birthday Party Venue
"Very big and fun arcade. You can enjoy it with your kids or on a date. A large variety of games that are actually working lol. Its bigger than blacktowns timezone and the prizes are ok. Because it located at penrith panthers you can enjoy a drink at thr many bars located around the club and a choice of the many restrants there. They also have a kids play are undercover and outdoors. Just make sure u have id for entering the club. ;)"
"Great experience! The team are so helpful and friendly. My son had a party and had a great time, it was all organised easily with great correspondence which made it so easy to organise."
"You ruined my child's birthday party!!!! Your staff took away precious birthday memories. I have called emailed and still being ignored, even the regional manager will not reply to my emails, what type of business are you running? The party was a nightmare and at no stage did I get to see my child enjoy her day which, which is a memory parents value for many years to come. Initially when I confirmed my booking and called the venue, I was told that I could purchase food for the party and bring it down. I said that I was going to have the children eat at 11am. At no stage was I informed that this would not be possible, until today when I went to purchase food and all the eating locations were closed and not opening until 11:30. Clearly this is problematic, and I was not informed when speaking to the Timezone representative who should have mentioned to me when booking that food venues were not open at this time. I went and spoke with the 'party host' who told me multiple times throughout the day when things went wrong, that there was nothing she could do. I spoke with the manager on and she showed little concern. Party host did no hosting, she stood behind the desk and only handed out the cards and spent the remainder of the day talking with other employees behind the desk. She didnt interact with the children, didnt come over and assist for the children to sing happy birthday. I am not clear on what aspect of being a 'host' was she responsible for but it certainly wasnt assisting with the party. Never checked in with the children and they had to approach her for help as they knew where she was as she stood behind the desk talking for two hours. Supplying the names prior to the party stated that the party would be more organised and get the children on the games quicker. That never occurred as the lanyards were not ready and I had to wait for them all to be loaded after the party time commenced. This of took away time for the children to play. The worst and most concerning part of this nightmare party was a Work Health and Safety issue. My mother leaned up against the sideboard bench and her blouse was heavily wet from a large puddle of water on the bench. This area contained my party bags which were also wet and some ruined completly as they were paper and not plastic bags. Please see images of water concern. The water was running off from the roof in a constant flow down past what looked to once be an electrical port and onto the floor. I alerted the manager to the concern and she showed little care about it or the fact that the party had at this stage multiple issues, instead she wanted to inspect the party bags to determine if I was lying about the damage. I alerted them to the fact that there was an active power point nearby and that they needed to put a sign on the floor due to the constant flow of water. I was the person ensuring safety as I told them it needed to be wiped due to being a slip hazard. Please see the images of the water that occurred on both walls, the worst was located next to a live power outlet which I turned off as none of the staff took any safety measures. I asked if it was safe to remain in the area and the response was 'we wiped it off', this isn't an appropriate safety response. I know timezone isn't responsible for building issues but they wiped their hands of this issue and disregard the impact it was having on the party. At no stage during this nightmare party was I genuinely apologised to. All I was told was that I would have to wait a week to hear from someone called Sarah who would determine if I was eligible for a refund. This needs to be rectified with a full refund as none of the process ran smoothly, no hosting occurred, there was a WHS in an area with young children and the treatment of your staff towards paying customer's was a disgrace. I was spoken to rudely throughout the entire day with no genuine care for the stress we were experiencing."
"Good range of games and prizes to win or use e-tickets to redeem. Friendly and helpful staff members"
"I don’t normally write reviews but it’s a shame I feel the need to now My wife and I used to frequent this Timezone a lot last year, we each have our own elite platinum cards and while this place was nothing to write home about, the staff were friendly and clearly cared about their work. The selection of games was nice and varied allowing you to win a nice variety of prizes but mainly plush toys, this has not changed thankfully. With our last visit being back in December; we started visiting again and have noticed a concerning decline in the customer service and overall care for the arcade. My last visit was 10/05 and to put simply its obvious there’s been some changes/issues with management because everything looked empty and disorganised. Of the staff members we have seen (almost all unrecognisable to both of us) they generally looked tired and devoid of enthusiasm. Some prize games looking empty and neglected and others weren’t playable at all due to seemingly simple errors that I’ve seen quickly patched up in front of me in the past. I’m hoping that we just came during an awkward period as it is directly after the school holidays but it’s really disappointing to see something like this happen and I do sincerely hope that it does get better. To the owners, I hope you see this and take these criticisms to heart. I hope you are encouraged to step up and support your workers because I am aware of what I should expect from this place and somehow the magic is gone."
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