Crown Hotel Lilydale 273 Main Street, Lilydale, Victoria 3140

"Pleasantly surprised by Crown Hotel. Thought it was just a sports pub but the restaurant has a nice atmosphere - although still has TVs playing games which some people like! Good was good for the normal pub restaurant prices. Service wasn't great but otherwise could be worth a visit. Big pokie machine area if you like that sort of thing!"

"Lunch yesterday was very disappointing food wise. Partner had the Porterhouse which was chewy and fatty. His response was "worst steak I've ever had". I had the Seafood Basket. It tasted like it had come from the freezer section of Coles. Tasteless and overcooked. My grandson had the burger which he enjoyed. Very disappointing. Sorry, we won't be going back."

"Took my father his sister and sister in-law back to the Crown Hotel where his parents ran the pub for 12 years in the 70’s. It was an absolute credit to the current owner for the fantastic refurbishment and condition the Hotel was in, the meals and staff were excellent. We all thoroughly enjoyed the experience which bought back many memories."

"Got there just before the kitchen closed. Staff were awesome. The chef was very considerate and plated my meal on 2 plates, as he saw I was with someone. The Veal Parma was great. Will be back soon for another meal."

"We were recommended this hotel from the caravan park we were staying at and had a buy one get one free deal in conjunction between the hotel and caravan park, you are given coupons to claim your discount, its all about loyalty and driving customers to participation businesses. It was Easter Saturday there was no small print on the coupons saying they couldn't be used during the Easter break even the caravan park didn't mention this when they handed us the discount coupons, however we got mixed messages once at the hotel, the first guy were question can the coupons be used he looked at them and said no problem, different story when trying to use them ordering food I was told they cant be used on any public holiday, I only went to this hotel because of the deal taking a group of 6 with me, we did stay there and ordered meals but a little disappointed at the lack of information between caravan park and hotel staff, once ordered and payed for I noticed an extra $5 charge on my invoice and questioned this I was told is a 15% surcharge for public holiday, this was not conveyed anywhere on the menu or mentioned prior, I don't mind paying a surcharge it would have just been nice to be informed prior to purchase. The food was good and reasonably priced staff friendly and would recommend eating here. I give a 4 star rating for the good food and service but loosing 1 star from miscommunication and confusion with staff knowledge and not being transparent with charges and discounts."