Sandwich Chefs - Doncaster East

"June 2023 - Still our go to place for a roast pork lunch at a reasonable price when at The Pines. Cost up a bit like elsewhere, but still excellent value. 2022 - They have a great Roast lunch available which is very tasty. Would prefer to buy the roast meal here than at pubs I have been to."

"Great service from Emilia, I frequent some Sandwich Chefs across Melbourne, mostly a cold shoulder from them, but Emilia actually makes an effort to talk to the customer. Food was great too, but I always appreciate fantastic customer service."

"I have been to many sandwich chefs in Melbourne. But was the first one that microwaves the roast pork meal before giving it to you. Presentation of the meal wasn't that great compared to other sandwich chef franchises. But at least the pork tasted great as you would expect with the franchise."

"Terrible customer service. Ordered food to go and was given the wrong order. Very challenging to reach by phone and highly unhelpful. After picking up my order and going home, I realised half of my order was missing. I returned to the shop and explained the situation to the owner, who rudely accused me of lying. After a few minutes of argument, he agreed to check the cameras. Still, after discussing the matter with his colleague in a different language, he responded we wouldn't check the camera, we won't refund you, and asked me to leave, while an apology would have been sufficient instead of the gruff and rude response."

"Purchased a roast beef roll at Sandwich Chefs at the Pines in Doncaster East. It looked nothing like what was pictured. Even though it was suppose to be sitting in the bane maree, it was served cold despite also being microwaved and it was tough. It was completely unsatisfying and sub-standard. My friend had a pork roll which looked juicy but also cold. Food standards require hot food to be maintained above a certain temperature or be heated adequately. This was most certainly not the case. I should really have taked it back and requested a refund. Not happy!!"