Secret Bottle
About the Business
Welcome to Secret Bottle, an exceptional establishment located in the heart of Alexandria, Australia. Situated at 36 O'Riordan Street, our institution is a one-of-a-kind destination that combines the best of a food, liquor store, and a captivating point of interest all under one roof.
As you step into Secret Bottle, you'll be greeted by a warm and inviting atmosphere that immediately sets the tone for an extraordinary experience. Our store is meticulously designed to offer a seamless fusion of a boutique grocery store and a premium liquor emporium, catering to the diverse tastes and preferences of our esteemed customers.
At Secret Bottle, we take great pride in curating an extensive selection of high-quality food products and beverages. Whether you're a connoisseur searching for rare spirits, a wine enthusiast seeking the perfect bottle for a special occasion, or simply looking to stock up on everyday essentials, our knowledgeable staff is here to assist you every step of the way.
Our shelves are adorned with an impressive assortment of locally sourced and globally renowned products. From artisanal cheeses, freshly baked bread, and gourmet deli meats to an array of organic produce and pantry staples, we have carefully handpicked each item to ensure exceptional quality and taste. Our commitment to supporting local producers shines through our thoughtfully curated range, allowing you to discover unique flavors and support the community.
Secret Bottle is not just a store; it's an experience. Our team of passionate experts is always on hand to provide personalized recommendations, food and wine pairing suggestions, and even assist with event planning. Whether you're hosting an intimate gathering, a corporate event, or a grand celebration, we go above and beyond to make your experience truly unforgettable.
Conveniently nestled in the vibrant neighborhood of Alexandria, Secret Bottle is perfectly situated to cater to locals and visitors alike. With ample parking and easy access, we invite you to explore our store and indulge in the pleasure of discovering new tastes, flavors, and inspirations.
Come and join us at Secret Bottle, where exceptional food, exquisite drinks, and unparalleled service await. We look forward to welcoming you and sharing our passion for gastronomy and libations.
Photos
Location & Phone number
36 O'Riordan Street, Alexandria, New South Wales 2015, Australia
Hours open
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Was very disappointed with the whole experience. First time ordering from this company. Delivery promised for mothers day and did not arrive until over a week later. Gift pack with champagne and 2 x glasses ordered (no 2x glasses in box received). Although they did get back to me after a few phone calls and emails however, they never fixed the issues! Hope they can work on these problems. 15/8 Owner response below today's date. It's been nearly 4 months since mothers day and response today!!! As far as personalisation of gift being the problem, it was advised Mothers day delivery confirmed, otherwise wouldn't have ordered. I emailed photos of product and missing pieces in May! Not interested in anymore excuse..."
"I don’t like leaving bad reviews but care more about people wasting their money. Ordered 17th May and it’s 12th June and still not delivered. No response from customer service I had to email their boss who assured me it would be sent out that day but in fact wasn’t sent out until four days later and in the meantime they keep spamming me for reviews, we’ll, here’s your review. I look bad because I’ve missed the date my gift was meant to arrive (by a mile). Seems I’m far from the only one in this boat as well which is really disappointing."
"Order placed 3 weeks ago but hasn’t shipped yet. Called 3 times so far, but the agent is always busy or in a meeting and promised to call back. I’m still waiting for that call. Last update was 2 weeks ago via email informing to wait without any indication of an ETA or ballpark timeline. The ordered products are not special or unique, they’re broadly available locally in other stores. In these cases, we would appreciate from customer service to provide a timeline and an option for the client to decide whether or not to accept the delay or cancel and get a refund. With all the positive reviews which led me to place the order in the first place, one would expect a better customer experience."
"Very slow delivery of wrong bottle of wine. Trying to get a refund or replacement is impossible. I’ve lost count of how many times they were going to call me back to resolve this issue. (At least 6 times) and it’s still not resolved! I was told to return the wine at my cost. If I could give no stars I would! I do not recommend this company at all. Very very disappointed to say the least!"
List of local businesses, places and services in New South Wales
⭐ business help 🔍 services ☎ phones 🕒 opening times ✍️reviews 🌍 addresses, locations 📷 photos