HyTyde Fish and Kebabs 300-332 Grand Boulevard, Craigieburn, Victoria 3064

"To be honest, it is so much easier to hide behind the anonymity of the internet to provide negative feedback for personal amusement. However, it is important to note that such actions do not contribute to any constructive solutions. We do not have information regarding the age of the customer who left such review (especially when they addressed that they got food poisoning from the shop), but we believe it is vital to consider the impact of one's actions on others. Please consider, many local small family businesses, including those might owned by your family members or your close friends or someone that you really care and love, work diligently to serve their communities and uphold their reputation. Maybe somedays you will be one of them to running local business in this area or anywhere else, then how you feel if you have received such google review that does not help at all but only destroy your reputation. It is our hope that individuals would empathize with the challenges faced by small business owners and consider the consequences of their negative reviews. In this particular instance with “Jpaps”, we are disheartened to see the negative review without any direct contact or communication. We prioritize open dialogue with our customers and encourage them to reach out to us directly if they encounter any issues. Our team is committed to promptly addressing concerns and finding suitable resolutions. However, without direct contact, it becomes challenging for us to address specific issues and provide the necessary assistance. We would like to extend an invitation to the reviewer to engage in direct communication with our customer service team. By doing so, we can work together to understand the concerns raised and explore potential solutions. It is our genuine intention to maintain a positive customer experience and ensure that all matters are resolved to the satisfaction of our valued customers."

"Tonight we ordered two HSPs which were both hot and fresh when it arrived. Most places don’t read the notes on the orders, but this place did and gave me exactly what I asked for! The meat on the HSPs was generous along with the sauce, and the chips were made perfectly. On top of all that, they put a little smiley face on the boxes which is the cutest thing ever. Would 10/10 recommend :)"

"I ordered a delivery lamb Kebab meal served with chips. What l got was a chips meal served with kebab. In a Styrofoam container chips on bottom and meat or lack thereof on top. I purchased meals from other kebabs shops and the meat was always in a sealed alfoil container and chips on the side. The chips were soggy and hidden by very thin layer of cold meat. No value for money at all. First and last time I will buy from there. Plenty and better kebab shops in the area"

"another great place(halal certified) for Food Lovers in #Melbourne Hytyde Fish & Kebab located at 300 Grand Boulevard- Highlands shopping center Craigieburn VIC they have a great variety from kebabs to fish n chips, burgers, seafood and for sweet lovers they have #Nutella Croissant n Donuts. A MUST VISIT PLACE,"