H&R Block
197 Katoomba Street, Katoomba, New South Wales, Australia
About H&R Block
Welcome to H&R Block in Katoomba, Australia! Located on the vibrant Katoomba Street, our institution stands tall as a trusted name in the accounting and finance industry. As a well-established establishment, we have been serving the local community and beyond for years, providing top-notch financial services and acting as a reliable point of interest for all your accounting needs.
At H&R Block, we understand that managing finances can be a complex and daunting task. That's why our team of highly skilled and experienced professionals is dedicated to simplifying the process for you. Whether you are an individual seeking personal tax assistance or a business owner in need of expert financial advice, we have got you covered.
Our wide range of services caters to individuals, small businesses, and corporations alike. From tax preparation and planning to bookkeeping, payroll services, and business advisory, our team possesses the expertise to guide you through the intricate world of finance. We stay up-to-date with the latest tax laws and regulations, ensuring that you maximize your returns and minimize any potential risks.
When you choose H&R Block, you can expect personalized attention and tailored solutions. We take the time to understand your unique financial situation and goals, offering customized advice and strategies to help you achieve success. Rest assured, your financial well-being is our utmost priority.
Convenience is another aspect we prioritize. Our location in Katoomba ensures easy accessibility for both locals and visitors alike. Whether you prefer to visit our office in person or seek our assistance remotely, we are here to accommodate your needs. Our friendly staff will make you feel welcome and comfortable, providing a stress-free experience.
As a reputable institution, we are proud to be a part of the Katoomba community. We strive to contribute positively to the local economy and foster long-lasting relationships with our clients. Our commitment to excellence and integrity has earned us the trust of countless individuals and businesses, making us a go-to resource for all accounting and financial matters.
So, whether you are looking for professional tax advice, financial planning, or assistance with your business's financial needs, H&R Block in Katoomba is your one-stop solution. Contact us today or visit our website to learn more about our services and schedule a consultation. Let us help you navigate the financial landscape with confidence and expertise.
Photos of H&R Block
3/197 Katoomba St, Katoomba NSW 2780, Australia
Opening hours of H&R Block
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 14:00
Sunday:
Day off
Reviews of H&R Block
"A tax agent that does not want to give advice??. Terrible attitude, poor service - WASTE OF MY TIME!"
"This accountant is unhelpful, gives attitude and is generally rude. If you want an accountant that isn't condescending and actually wants to help, look elsewhere."
"First time I have been to H&R Block. Everything about the experience was excellent."
"2nd year we've been back to H&R Block Katoomba. Couldn't be happier with the service and level of expertise. Highly recommended if you want the maximum possible return."
"Terrible experience, I based my choice on the only positive review available at the time, and the fact that they are a large organization. It turned out to be a bad move. Note that I don't usually give 1-star, reviews. First time using a tax advisor in Australia (I've used them in other countries where I lived before though), as I have done it myself for the past 5 years. However due to some changes at my end, this year I wanted some help. I reached out to them in August as I don't like to leave these things at the last minute. Philip crunched some numbers over two appointements and my tax return was ready, I paid and was told my tax return would be filed within a couple of weeks. I thought it was all sorted.. A couple of weeks later he calls me. Philip put his work through HRBlock's "tax agents" that apparently disagreed with him. He was not able to "convince them" (his words) and was about to go on leave for two weeks, he would call me upon his return. I never heard from him again. I need to stress on the fact that the person I was working with, Philip, had done the tax return after asking me questions about my situation and based on his knowledge, and that someone else in the same company disagreed with him! A few weeks later I was contacted by someone else at HRBlock, Angela, with whom I've dealt till the end of this long and frustrating saga, effectively having to re-explain to her everything.. We got on the phone and I provided more details about my situation. Once again she had to go through their tax agents. Which was pointelss as she confirmed that HRBlock were unable to submit the return that Philip had initially put together, and that I already paid for. She suggested they could do a more simple version instead, with the money they had already charged me for. Dealing with Angela and Philip that were acting as middle men between me and their tax agents was a huge waste of time. I have been provided some links to the ATO website in an attempt to explain HRBlock's position. Unfortunately their explanations made me doubt about their actual knowledge of the legislation, they were continuosly contradicting each other and what the ATO website said, very clearly. At this point (early October) my choices were limited to try to explain them how to navigate the ATO website to fully understand what it said, have them file an overpriced simple tax return that in previous years I had done by myself in a couple of hours, or ask for a refund and take my business elsewhere. I went for option three and was told by Angela that she would put the request the following week. She called me a few days later: not surprisingly their main office, once again, wouldn't let her go ahead, instead I was supposed to HRBlock them submit the basic tax return. Her explanation was that someone had to pay for their time! By sheer luck I had payed by credit card so I ended up lodging a transaction dispute with VISA that is currently being processed, hopefully I will get my money back soon. The reason why I went to HRBlock in the first place was to save some time due to some complications added to an unusual working situation, nothing major but I thought a professional could have helped. In the end I spent over 20 hours between phone calls, appointments, emails and reading the ATO website to put HRBlock in the right direction (which didn't work). I wish I could charge them for the waste of my time at my hourly rate :) I found myself in mid October, two weeks before theATO deadline with my tax return still pending, an incompetent tax advisor that I had no confidence in, and not enough time to find another, more professional, one. I don't have a good recommendation for another tax advisor at this point (though I might have one soon), just stay away from HR Block and pick another one in Katoomba. Anyone will do :)"
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