Serenity Beauty & Foot Spa Moonee Ponds

"Been going here for a couple years and always have a good experience. Nails (usually SNS tips) are always great. Kim is my go-to girl :)"

"Used to be a frequent customer however will not be returning. Went in for acrylics and have always been treated with respect. However this time the lady doing my nails was extremely rude and told me to pay prior to getting my nails done which I hadn’t done in the past? The rest of the customers didn’t need to pay beforehand and I felt very insulted by this. Definitely don’t go here if you are a person of colour as this worker will treat you this way. The lady quite literally brought the whole machine to me to pay whilst I was sitting there on the chair, so humiliating. The other ladies within the salon did not have to do this. Will be returning to my usual place to get my nails done as paying customers shouldn’t be treated this way. I left with mediocre nails and feeling overall unhappy which should not be a feeling after walking out of getting your nails done. Very disappointed but knew I had to make this review so no one else experiences this."

"I had nails done a week and half ago please don't waste your money as they all fell off and bubbly their policy is prior to 2 weeks redone free of charge only to discover paula is a liar my advice stay away they are extremely unprofessional use cheap products and are rude rip of merchants it cost me 70 dollars and were left all bubbly and they refuse to honour their policy im now pursuing with consumer affairs and have also noted they use same file for every client which spreads diseases . If I could give a zero I would an absolute disgrace !!! They are rude dirty and use cheap products save yourself catching fungus as thats what happened they are a major rough 0 is what I rated stay away people as a fungus infection in nails can go into your blood stream never ever have I had that problem most of all they refused to honour their policy not that I would go back . Stay away do yourself a favour as there a clean better places .as im not one to ri te reviews but a final infections is not on very poor hygiene over priced bad job shape was awful lumpy and bumpy and acrylic is budget quality but got charged 80 dollars for acrylic that chipped after a day and literally peeled of stay away people as now I have a fungal infection nails and skin around nails is weeping as a result has spread to my face and have taken the matter to the healthepartmant . Not on in today's day and age utterly unacceptable . Warning to all thinking about going there as they will be shut down. Regards Jane hill"

"I got a French pedicure and an SNS manicure a couple of days ago. The staff were very friendly, attentive and lovely. The nails turned out perfect and I am so happy with them"

"I’m sorry to say, but I didn’t like the job I got today. I asked to put nail polish close to my cuticle as my nails grow fast…The pictures are straight after I went to nail salon. Even though girls are very nice, but the job is very unprofessional. Manicure and pedicure costed me $85, I didn’t have any nail polish on. So upset :( Never again…"