New World Nails,

125 High Street, Cranbourne VIC 3977

"Very bad customer service, unprofessional rude and doesn’t say a single word to you. Made me bleed multiple times and I wasn’t looking and she knocked me to get my attention. Tried saying that the price was different to what it said on the brochure.. I would not recommend going to this nail salon"

"I visited this nail salon about a week ago as my regular one was closed. From the moment I walked in it was a terrible experience. The staff I dealt with were rude, the woman who did my nails did not speak to me once, she looked like she hated life and did not want to be there despite me being polite and friendly. She held my hand in a manor that made my arm cramp, she cut my cuticles so they bled. I had to soak off my previous SNS nails, they gave me a tiny bowl and placed a 1 ply paper napkin over the top and she got mad when it blew off. Like, what ?? Immediately the top coat on my nails was terrible. The customer in the seat beside me was not happy with her nails and when she said something, the lady doing her nails was rude and angry. One week on and my nails are cracked and look unpresentable. I do not recommend this place."

"I have been going to new world nails for a few months and am very happy with their work. The staff are professional, efficient and perfectionists. The pedicures are amazing (I often fall asleep) and the staff in there are friendly. Would highly recommend this place. 10/10"

"This is a really awful place! I came in and made sure to ask if they had enough time for SNS nails as it was 4:30 and bayside closes at 5:30. The lady agreed. The girl who was doing my nails obviously had no idea what she was doing and was rushing them. She used the wrong tips on the drill, filed my nails VERY wonky, asked for payment before finishing, covered my cuticles with sns and gel polish. Would give 0 stars if I could."

"Just went here and it was horrendous. Never been to a nail salon this bad! I got SNS with a tip and after waiting 1hr I finally got service. It was by the man (possible owner) and he had no idea what he was doing. He has cut my cuticles and now I have a cut which didn’t stop bleeding for 30 minutes. the nails are uneven and scuffed. He used a cotton ball to clean them but the nails weren’t dry so now I have uneven, rough nails with pieces of cotton through out them. Not happy. Will never go here again!"