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Flight Centre Erina
Terrigal Drive, Erina, New South Wales, Australia
About Flight Centre Erina
Welcome to Flight Centre Erina, your ultimate travel destination in Australia! Located at Terrigal Drive in the vibrant city of Erina, our establishment is more than just a travel agency - it's a point of interest that caters to all your travel needs.
At Flight Centre Erina, we understand that planning a trip can be overwhelming. That's why our team of experienced travel experts is here to make your travel dreams come true. Whether you're looking for a relaxing beach getaway, an adventurous wildlife experience, or a thrilling city escape, we've got you covered.
As a trusted establishment in the travel industry, we offer a wide range of services to ensure that your journey is smooth and hassle-free. From booking flights, accommodations, and car rentals to arranging travel insurance, tours, and activities, we take care of every detail, leaving you with peace of mind to enjoy your trip.
Our knowledgeable staff are not only passionate about travel, but they are also well-versed in the diverse landscapes and unique experiences that Australia has to offer. Whether you're planning a trip to the stunning Great Barrier Reef, the iconic Sydney Opera House, or the breathtaking landscapes of the Outback, our team will provide you with expert advice and personalized recommendations to create an unforgettable itinerary.
At Flight Centre Erina, we believe that travel is not just about reaching your destination; it's about creating lifelong memories and enriching experiences. That's why we go above and beyond to ensure that every aspect of your trip is tailored to your preferences and desires. We understand that every traveler is unique, and we take pride in curating personalized itineraries that suit your budget, interests, and time constraints.
In addition to our exceptional service, Flight Centre Erina also offers exclusive deals and promotions to make your travel experience even more affordable. Whether it's discounted airfares, hotel packages, or last-minute deals, we strive to provide you with the best value for your money.
So, whether you're a seasoned traveler or embarking on your first adventure, come visit Flight Centre Erina and let us turn your travel dreams into reality. Our establishment is not just a travel agency; it's a gateway to a world of possibilities. Contact us today or visit our website to start planning your next unforgettable journey.
Photos of Flight Centre Erina
Shop T112, Erina Fair Shipping Centre, Terrigal Dr, Erina NSW 2250, Australia
Opening hours of Flight Centre Erina
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 17:30
Saturday:
09:00 - 17:00
Sunday:
10:00 - 16:00
Reviews of Flight Centre Erina
"WORSE TRAVEL EXPERIENCE OF MY LIFE. Booked “flexible” ticket to UK as mum was dying, advised this was the best thing to do, unsure why as when I had to change the dates I ended up paying over $2000 more. Cameron is very hard to get hold of, does not always return calls when you leave a message. The girl I spoke to on their emergence line lied, (1:30am) i was told I was being sold the last seat on the plane and it was so expense as it was premium economy neither was true. She hung up on me when the ticket came through. Be aware they tell you they will call you back these call backs are NOT recorded…. I have no proof of my conversation. The stress that flight Centre caused at this sad time has been extreme……DO NOT USE FLIGHT CENTRE I didn’t even know if I had a seat on the plane while travelling to the airport as I couldn’t check in (website told me I wasn’t on the flight) Cameron wouldn’t return my calls. (I was down to hours to get to the UK) I also needed MSG free meal this request was not put through for any of my flights. (The list goes on)…. It has now been suggested I reach out to the customer care team /complains….. this has already been done but because they don’t record their out going calls they don’t want to know…… so it’s tough and they DONT CARE"
"Older lady with brown hair was negative and very unhelpful. I went to organise a visa run from Thailand to Vietnam. I wanted to tour the Hai Giaing loop in Vietnam then return to Phuket. Her first question was “Have you sorted everything else out?” (Flights and accommodation for my Thailand trip). I said “Yes”. She immediately replied “I don’t know anything about Vietnam, I have never been. Also I’m going to charge you an extra $49 for booking tickets. We don’t organise activities in Vietnam either!” She was so rude and I guess it’s due to commissions she gets from larger sales. Her service and behaviour was inappropriate and disgraceful. I spent over 15k with Flight Centre in 2017 for my Dubai trip and the service was a lot better. Now I know why lol."
"We cannot thank Flight Centre Erina Fair enough for their amazing customer service! In particular Kyla and Hayley who went above and beyond with an online booking issue. Our flights were mistakingly booked in by the Online Team on the wrong date and these ladies endured almost two and half hours constant back and fourths to ensure this error was fixed to make our Port Douglas holiday stress free. Thankyou you guys again for your fantastic customer service and highly recommend this team for your next holiday!"
"Avoid at all costs. Cameron from Flight Centre Erina wouldn’t even honour the live and advertised price on the Flight Centre website and tried to charge $200 above as a ‘booking fee’ even though the flight on their website was already more expensive than Qantas was advertising as it included the standard $55 Flight Centre booking fee. So Cameron was trying to charge $255 above the advertised rate on the Qantas website for a cheap one way ticket. It’s appalling. When I called him out for it, he said he isn’t obligated to match his own website and he can dictate what he charges in store and I can either pay it or leave. Flight Centre are no longer competitive in their pricing and the agents aren’t interested in customer retention, this is a company that has really fallen from grace since Covid hit. I can’t imagine they’ll survive as a company much longer. There’s another travel agency that isn’t owned by Flight Centre just around the corner and they actually do offer what they advertise online and are still interested in looking after their customers for a reasonable price. I’ve chosen not to use their name in case it goes against Google review policy but it’s easy to find. EDIT: Flight Centre’s response below is patently false and misleading. They do not offer a price match policy anymore and I showed Cameron the live price on the Qantas website which was even cheaper than the price on the Flight Centre website and he said he can’t match it and doesn’t have to. If you cannot offer the same price that you advertise on your own website, when that price is already inflated above the airlines direct price, in what world does that equate to your team being happy to honour the airlines direct website price? I’ve just spent the last 24 hours arguing with Cameron over this very issue and I even offered to pay a $100 booking fee above the airlines direct price and still got told to take my business elsewhere unless I want to pay $200+ in inflated surcharges. I have now booked elsewhere where they’re happy to charge the going rate for travel without price gauging the public after the Covid pandemic removed all price match policies from your business model that legally bound agents to fair business practices."
"Had the most amazing experience booking flights with Kyla, she is extremely knowledgeable, patient and kind and made the whole process a breeze! Will update after the trip but my mind is at ease knowing I am in safe hands. Kyla 15/10 star rating ⭐️"
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