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Lavender Nails And Spa
37 Santander Crescent, Point Cook, Victoria, Australia
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37 Santander Cres, Point Cook VIC 3030, Australia
Reviews of Lavender Nails And Spa
"Booked for refills. but during the week they fell off, so needed a full set. Let the nail tech know that I fully understand if she couldnt do a fullset as I had booked for refill. She said it was ok, but I could tell it wasnt. So I said again I could go to another salon, she said she could do them. I asked for coffin shape, only to be told that it would be $5 more "because it takes longer" You are a nail tech, shaping nails to the customers request is what the service of a full set entails, that is in the price, NOT an additional charge! THEN she glued on a nail at a strange angle, said I wasn't happy, asked for it to be removed The filing begins, and she seems annoyed that I request for them to be filed thinner - coffin shape, Im paying $5 extra for. The second nail that was applied was slightly better, but not much. I express that it is still at a strange angle, but she just keeps turning my hand and looking at it. Im feeling very unwelcome and not satisfied with the service at this stage and thinking Im just going to pay something and leave. She says "if you are not happy I can remove & replace or remove and you can go" I opted for the latter. I offered to pay. but not the full $55 AND definitely not another $5 for shaping"
"Service was good"
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