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Flight Centre Baulkham Hills
Old Northern Road, Baulkham Hills, New South Wales, Australia
About Flight Centre Baulkham Hills
Welcome to Flight Centre Baulkham Hills, your premier travel agency located in the heart of Baulkham Hills, Australia. Situated on Old Northern Road, our establishment is a must-visit point of interest for all travel enthusiasts.
At Flight Centre Baulkham Hills, we pride ourselves on being your one-stop destination for all your travel needs. Whether you're planning a weekend getaway, a dream vacation, or a business trip, our dedicated team of travel experts is here to assist you every step of the way.
With a wealth of knowledge and experience in the travel industry, our friendly staff are committed to providing exceptional customer service. We understand that every traveler is unique, and we take the time to truly understand your preferences, interests, and budget to tailor the perfect itinerary just for you.
As a part of the renowned Flight Centre brand, we have access to an extensive network of airlines, hotels, tour operators, and travel partners, ensuring that we can offer you the best deals and options available. From booking flights and accommodations to organizing tours and activities, we handle all aspects of your travel arrangements with utmost care and attention to detail.
Our commitment to excellence extends beyond just booking your trip. We also offer a range of additional services to enhance your travel experience. Need travel insurance? We've got you covered. Looking for visa assistance? We can assist you with that too. Our aim is to make your journey seamless and stress-free, allowing you to focus on creating incredible memories.
Located in the vibrant community of Baulkham Hills, our travel agency is conveniently situated near a range of amenities and attractions. Explore the charming local shops, indulge in delicious dining options, or simply soak up the atmosphere of this beautiful area before embarking on your next adventure.
Whether you're a seasoned globetrotter or a first-time traveler, Flight Centre Baulkham Hills is your trusted partner in making your travel dreams a reality. Visit us today and let us turn your wanderlust into unforgettable experiences.
Photos of Flight Centre Baulkham Hills
B25 Olive Street &, Old Northern Rd, Baulkham Hills NSW 2153, Australia
Opening hours of Flight Centre Baulkham Hills
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 17:30
Saturday:
10:00 - 15:00
Sunday:
Day off
Reviews of Flight Centre Baulkham Hills
"Alfina is great to deal with very knowledgeable and helped us come up with the ideal cruise solutions and flights for our European holiday. We would highly recommend her services to anyone."
"Thank you Emma Morales from Flight Centre Baulkham Hills. We found our experience with Emma easy to understand. We are on our way to London in March 2024. Would recommend Emma to anyone requiring travel assistance. Thank you Emma"
"Very poor service; callous attitude. We had been to Flight Centre - Baulkham Hills on a Friday at around 1:30pm to get help to book a package to Fiji to travel in September. No help rendered but we were asked to make an appointment for the next week as they were closing early. Closing hours was meant to be 5:30pm..must say a good recession is not enough to teach these people a lesson. I wish this branch closes down soon."
"That was a weird experience. The closing time says 5:30 and we get there at 4:45. One person there helping someone else. We sit and wait. 5 minutes later another staff member arrives. Looks at us, walks past, does a bit out back and then at her desk. Promptly at 5 the second staff member closes the doors. Then the first staff member asks if we are there to see the other one. We say we are after anyone. That's when she tells us they shut at 5:30 but she is too busy to see us and to come back tomorrow. I can understand being busy and trying to have people make an appointment, but why stop seeing customers at 5 (change your open hours to finish at 5), and why make customers wait 15 minutes just to tell them to go away. For an industry so threatened by online alternatives, you think they would get the basic customer service right."
"Dealing with this store has been a dreadful experience. I would highly recommend not visiting. I visited the store at Baulkham Hills only to be greeted by three ladies and no one else in the store. They showed no engagement, didn’t want to make eye contact or offer to help me.. I just stood there awkwardly, waiting. Then after prompting one of the ladies, she swiftly said ‘we are all busy and I need to call some suppliers’. I said ‘well can someone help me to price some flights’. She said you need to come back in an hour. I came back in an hour and was greeted by the same cold ambience. Sat down to go through it, but she suggested I book an appointment for another day. Frustrated, I did. I was unable to make the arranged time set, so contacted Katerina to let her know well in advance. In lieu, I provided her with all the itinerary details. She assured me she send through a quote and all the details. After emailing, no response. Followed up 24 hours later, no response. Called, no return call. Emailed again, no response. So annoyed I reached out to another store and jagged a helpful lady called Victoria (Castle Hill). She helped me, was friendly and contacted me after hours to wrap it up. Needless to say I paid without hesitation and was extremely impressed with the service. The stack of poor reviews for Baulkham Hills, is the obvious signs of a systemic issue. Something Flight Centre don’t seem to care about. I’m still really annoyed and let down by the experience."
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