Casey Pet Emergency
About the Business
Welcome to Casey Pet Emergency, a premier after hours, emergency, and critical care veterinary clinic located in Narre Warren, Australia. Our dedicated team is committed to providing high-quality veterinary care for the outer southeastern suburbs, exceeding expectations for both clients and their beloved pets.
At Casey Pet Emergency, we understand that emergencies can happen at any time, which is why we are open outside of regular business hours. Our goal is to save the lives of small animal pets by offering veterinary care at a convenient location beyond the capacity of primary care clinics.
We pride ourselves on working closely with surrounding and regional referring veterinary clinics, gaining their confidence in our exceptional standard of veterinary medicine, surgery, and client communication. Our clinic serves as an extension of our valued general practice referral network, ensuring seamless continuity of care for your furry family members.
Compassion and dedication are at the heart of everything we do. Our team of experienced professionals shares a deep appreciation for the important role that pets play in our families and lives. We strive to provide exceptional emergency veterinary care, always putting the well-being of pets and their families first.
At Casey Pet Emergency, we welcome any inquiries regarding your pet's health. If you're unsure whether your pet's condition requires emergency care, we are more than happy to help you make that decision. No appointments are necessary, as pets are assessed upon arrival at our center.
Please note that we do not run by appointment. Patients are seen based on the urgency of their condition, ensuring that those in need of immediate attention receive prompt care. We encourage clients to call us before coming to the clinic to determine if their pet's concern constitutes an emergency and to receive an estimated wait time. Please keep in mind that wait times can change quickly due to the nature of emergency work.
To streamline the insurance process, Casey Pet Emergency utilizes cloud-based clinic software programs, allowing for digital processing of insurance claims from the majority of Australian Pet Insurance Providers. Simply provide your pet's insurance policy number, and our staff will submit an e-claim on your behalf, ensuring a paperless claim process. We also offer Gap Free Cover during standard processing times.
In addition, we understand that unexpected veterinary expenses can be a burden. That's why we offer payment plan options to help make quality veterinary care more accessible.
At Casey Pet Emergency, your pet's well-being is our top priority. Trust us to provide exceptional emergency veterinary care, backed by a compassionate and dedicated team. Contact us today with any inquiries or visit our clinic for immediate assistance.
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Location & Phone number
471 Princes Highway, Narre Warren, Victoria 3805, Australia
Hours open
Monday:
6:00 PM - 0:00 AM
Tuesday:
6:00 PM - 9:00 AM
Wednesday:
6:00 PM - 9:00 AM
Thursday:
6:00 PM - 9:00 AM
Friday:
6:00 PM - 9:00 AM
Saturday:
Closed
Sunday:
Closed
Reviews
"Last Sunday, we brought our beautiful cat Bruce into Casey Pet Emergency. Unfortunately, the prognosis wasn't good. The vet (I'm sorry I don't remember her name) was extremely professional yet compassionate when she advised me of my options and everybody there was patient with me as I went through the motions, eventually deciding to let him go in peace. They gave me lots of time with him and went through the process in the most sensitive of ways. I am glad that my boy is not in pain anymore and that the team at Casey was so kind throughout this difficult time."
"Came to Casey Pet emergency for an animal that was in pretty rough shape. I was extremely emotional and heightened and they helped me through the whole process compassionately, having to explain things a few times so I could understand the process clearly. Really good compassionate staff that know animals are the best and should be treated well and loved. Thankyou for your compassion at a time that it was needed, a whole hearted thanks."
"My wife and I sadly had to say goodbye to our beautiful pet dog Harley on Christmas Day, 2022, after an unexpected/sudden decline in his health during a morning walk. Although this was such a difficult decision to make and heart-breaking to say the least (we were a mess!), you were so kind, compassionate and professional throughout the whole ordeal. We truly thank you so much for being there with us and for us. Despite being away from your own loved ones on Christmas Day, your smiles remained and generosity never wavered. The card you sent and kind words was so touching. We are so grateful and thank you sincerely."
"Had to put our darling 16 year old poodle to sleep last week. The staff were sympathetic and very understanding. Bianca is just beautiful and gave us all the time we needed to spend with him. They made him comfortable and cosy before he was gone. No shocking $$$ either. Thank you from the bottom of our hearts."
"My 18 year old fur baby was put to sleep here last night. Staff were kind, professional and compassionate. Thankyou for giving my sweet boy a peaceful ending"
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