Animal Emergency Centre - Moorabbin 248 Wickham Road, Highett, Victoria 3190

"I have no problem with the care they gave my dog however the cost was insane for what was a short visit to tell me my dog was fine. I understand that this is an after hours clinic however perhaps they need to explain costs up front before accepting the patient."

"Unfortunately our dog was attacked by another dog and we had to rush her to an emergency vet. So glad we chose this team. What amazing, talented, caring and supportive people. We felt reassured every step of the way with regular calls to keep us updated on our dogs progress. We were able to be there and spend time with her to ease our anxiety. Our dog is on the way to recovery thanks to the amazing staff her at AEC"

"Well, AEC may not have highest rating on Google but we went there as recommended by our regular vet. All in all, I am happy with the level of care my puppy received and the communications I had with both nurses and vets multiple times. Yes, the bill is high but that’s to be expected as other emergency vets. They helped me lodged a claim with my insurance. It was processed very quickly by Medibank which is fantastic. They also answered my questions over the phone after I took my puppy home and he had certain symptoms of concerns a few days later. Amazing!"

"Absolutely incredible service. Took our 8 month old British Bulldog in on Monday night as he had been vomiting blood. Had a nurse triage him straight away, and after a short time waiting, the vet brought us in to discuss. We were given three treatment options, which were explained in great detail, as well as the costs involved for all three. We were given time to discuss, and when we were unsure of what to do, given time to see our boy to determine what the best option would be. We decided to bring him home and monitor him. At about 3:30am we noticed his breathing was irregular and rapid, I phoned the practice who then advised I could send a video of him breathing and they could let me know if he needed to come in. After a couple of minutes I got a message advising it would be good to bring him back in. The same incredible vet saw him again, gave me another 3 options, which we then decided pain relief would be a good option. Thankfully this worked out well and he is now back to his normal self. The staff are helpful both on the phone and in clinic, I called multiple times stressing about his condition, with staff providing outstanding support each time. Can’t recommend them enough. So pleased, thank you Dr Andrew & the lovely nursing staff. Super grateful!!"