Golden Palace Chinese Restaurant 90 Wrights Road, Kellyville, New South Wales 2155

"Not going to explain much but the photo shows portion size of their long combination soup which costs $19.50 next to my coffee mug."

"Sticky floor, the worst Chinese food I ever had in Sydney, rude service. Adding soy sauce and tiny tiny bit of fried egg and calling that a fried rice...a bit shame for a Canton restaurant. Wish I could rate negative point for this “restaurant”"

"Lady that working during the day is so rude. I come here all the time and the guy has the best customer service, but this lady is always looking for an argument. Firstly when I walk in she doesn't get up from making spring rolls until she knows that I'm ready to order and then tells me at 2pm I cannot dine in for 1 meal because they close at 2:15 I said it says 2:30 online and she said yes but it takes time to washup, I said 15 minuets to washup a plate and fork and she said fine 2:20. She then didn't bring my food till 2:15 so how am I meant to finish in 5 mins. The satay chicken which is my favourite was the most awful flavour I have ever had today. She was also making spring rolls in the dining room with no gloves on which is really gross Again I always come here as the guy who works during the day is amazing but this lady needs some basic customer service skills. I've ordered at 2:25 before promising the guy I would be there by 2:30 for takeaway and his response "no problem take your time i'll wait for you" this lady, "we close at 2:15""

"Love ordering from this place, my family has been ordering for years. Just not very happy with the over-the-phone customer service. The lady who answered was so rude to my partner and was very abrasive. If you don’t like your job, quit."

"It was almost lunchtime around 11:15am last Wednesday 15/03/2023. The Restaurant was to open at 11:30am to serve for lunch and the Staff was inside eating there food, perhaps having a break before they were to open. I tried to get the attention of the Lady staff and soon as I pushed the door open and haven't even entered but trying to ask about the lunch menu and to my disappointment, I found the Lady staff to be rather rude and just waving her arms trying to tell me they were closed and not open yet. I then found out from another colleague that regularly orders lunch from there that he had experienced the same sort of service and adding that he wasn't the only one that was treated like that. Overall wasn't happy but when I picked up my order, I said a few words to the lady and was greeted along with a smile and suggested to her to often wear that smile that it would go a long way for the on going business with more positive feedback from word of mouth as I considered to try. The next day I dropped in to say thank you for the lunch which I was happy and mentioned about the lady's attentive to customer service was poor and appalling that she needs to be more nice in future and to my surprise the Man replied that she was very grumpy and was always like the way she was to me. No more to say and I was done after that comment."