Estelita's Filipino Kusina Parramatta 319 Church Street, Parramatta, New South Wales 2150

"Great atmosphere, good music playing in the background. Food took so long to be cooked - close to an hour wait with only one group of customers in the restaurant when we came in on a Sunday evening, 8 pax. It seems that there was only one person working in the kitchen. The dishes came one by one every 10-15 minute interval, my “appetiser” came at the end after all the dishes were consumed one-by-one as waiting for the other dishes will make the food cold."

"The dining hall was actually pleasant upon entering you will be greeted right away by one of their staff. When we got there the place have a couple of tables occupied which i was hoping as a good sign. However being a filipino one thing i noticed is that people where a bit quiet which is not a norm for gatherings. The hostess was almost missing as she was going out to find change for the other customers ready to pay. Btw they didnt have card payment as according to 1 staff internet was disconnected. Another table has walked out to to order not being taken on time. There is one staff who does quite alot from order taking to cooking to bussing out to taking payment and also a shield for orders not available . Serving size is generous but dont be taken by it. I might as well have bought instant pancit canton as it is bland and off of what you have to expect. Originally we ordered karekare, pancit and crispy pata. And here we go, staff approached that karekare is not available as some ingredients are not available so we opted to change to bicol express funny thing is when we received the bicol express order everything in it is the exact ingredients for karekare and not bicolexpress except for they dump a coconut mix. So i guess instant karekare mix is out of stock. Its not even seasoned or scicy as what you would have expect. Pancit is also amiss, looks and taste like noodles with a few veggies a 3 pcs of crab balls or stick and soysauce. Really disappointing. Did not even hint a taste of sauteed onion and garlic. Only thing eatable was the crispy pata, after all what can go wrong in simply frying a piece of meat. The place was really sad. I was able to talk much after having 1st bite of everything probly why most of the diners where quite. A waste of money considering it wasnt cheap for 3 dishes at almost 120 aud."

"I came here for lunch with my husband on Labour Day public holiday with an EatClub offer. We were quite excited and keen to try the food as we had been looking at the menu for a while before visiting. Upon entering, there was only 1 waitress running the restaurant on her own as it was incredibly quiet for a public holiday. We ordered: • The stuffed chicken wings • Garlic rice • Sisig The stuffed chicken wings and garlic were delicious but the Sisig was a real let down. The presentation was good but that’s where it ended. The overall dish lacked flavour and body, leaving it to be quite a bland dish. We squeezed the wedges of lemon and added pepper to the dish but it did very little to elevate the dish. It was when my husband added the remaining fish sauce from the chicken wings that made the Sisig taste somewhat bearable. We were seated right in front of a small stage in the restaurant. This stage is raised and a trip hazard as inevitably, I tripped when walking past. The waitress did not care nor asked if I was ok even though a nearby group sitting near us heard and saw that I tripped. I asked the waitress for the menu in order to order dessert and informed her we were finished. She proceeded to clean the empty tables behind us rather than our table in preparation for dessert and did not come around to ask us what we’d like for dessert. When I tried to order the leche flan for dessert, I was informed it wasn’t available. What a letdown. It was enough for us to leave to have dessert elsewhere. The EatClub payment was also very unclear for the same waitress who didn’t appear to know how it worked even though I explained I had to pay by EFTPOS. She had to speak to the chef in the kitchen about this even though after she returned, I told her the same thing again about paying by EFTPOS. It was evident the waitress had some language barriers as well and often spoke Tagalog to us even though we are not Filipino nor speak the language. The overall service experience was extremely disappointing, with that waitress needing more training in how to service customers and process payments more confidently and efficiently. The ambience of the restaurant feels like you’ve walked into someone’s home and not a professional restaurant. It’s a very homely restaurant with very kitschy decor of fake roses on the tables, island leaves and plenty of fridges and glass cabinets displaying other food items. The floor leading to the bathrooms and in the bathrooms were slippery and slick due to all the oils from the kitchen settling into the floor. It’s such a hazard. This home-run restaurant could definitely do with a huge improvement on its presentation, cleanliness, service and taste of its dishes."

"OVER PRICED. Less than average taste. not good customer service. There was only one server in the hall. She was friendly at the first time but since the restaurant became busier, the service got worse. We ordered three deserts for four people. The staff gave us only one spoon and two knives for deserts. Asked for four spoons and forks but the staff showed unhappy face and gave us only one spoon. WHAT..???? We paid over $170. It was not worth to have this food quality and service. Will never go again. VERY DISAPPOINTING. Banana fries desert was good though."