Pacific Hi Fi 62 Macquarie Street, Liverpool, New South Wales 2170

"These guys have been around before I was born and finally I've purchased something from them. There are not many dedicated audio stores left in Sydney town and this I hope these guys stay around as it is now a niche market. The team helped me this morning to purchase some Klipsch floor speakers and a stereo amplifier and I was a happy camper as soon as I got home and plugged in my new toys!"

"Used a few of their services, cannot speak highly enough. Had an old record player repaired, no complaints. Purchased a home set up of speakers and receiver, walked away with a bargain second hand set up of quality manufacturers. Technician call out was friendly and helped with everything and more. Customer service is great too, happy to take the time and understand what I'm after, what I need and how much I can afford. 10/10 allround"

"I brought in a karaoke machine with a broken plug. They said they would repair the pin and asked for an upfront payment and said it would be done within a week. 1) They never repaired the pin 2) They advised me they had found a replacement power supply 3) The shop advised that the power supply was on the way with an eta of 2 weeks 3-4 times. I had already tried getting a power supply myself before bringing it to the store. 4) The shop advised they were unable to obtain the power supply after approximately 5 months 5) They refused to give me my money back. Bad experience overall. Poor communication. I can see 3 other complaints of the shop taking advantage of customers with upfront payment and failing to deliver."

"Had Frank come out to set up 2 Marantz systems connecting them to surround sound and tv Did a great job, very professional and tidy 40 years of experience really shows and highly recommend if you want a great home theatre system"