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Photos of Blue Lagoon Nails & Beauty
Eagle Vale NSW 2558, Australia
Reviews of Blue Lagoon Nails & Beauty
"If there’s a star less than 1 i’d click that !! I could not believe how rude one of the ladies was ! (Probably the manager or whatever In charge ) Aggressively tugging and pulling my hand , I asked to help me find a colour and she absolutely ignored me! Didn’t cut my nails before applying fake nails on , didn’t clean them ! didn’t listen to what I wanted ! I have never had my nails done sooo bad and so unappealing!! So called “Customer service” was disgusting! Very intimidating and again Rude as f@&#!! Learn how to treat people with respect and have some moral sense! And on top it was $50 !!!!!!!!???? I should’ve walked away ! I wish I did ! If you’re so miserable at your job you honestly shouldn’t work there !"
"Do not come here! Worst experience I have just had. First and last time coming here!! Had to explain so many times what I wanted done as well as telling over the phone. I previously gotten infections due to cross contamination at nail salons so I asked if I could not have nails filed cleaned or cut just a simple paint. She got mad and argumentative because I told her she didn’t do it correctly. She was willing to file and cross contaminate AGAIN with an infected toe nail. I should not have to tell them this. So I said I will be leaving and left. Most uncomfortable nail salon experience ever. No respect for their customers and their hygiene."
"Appalling and very unethical service. Bunch of greedy Cambodian/ Vietnamese ladies. I sat down at 9:50am when I asked how long my nails will take for it to complete, and they said very quick. I waited 45+ minutes for someone to attend to me. Then when I asked how long further, they said just 20 minutes. I left the salon at abound 11:40am. This level of deception and dishonesty should not be tolerated, I had another appointment right after this that I missed due to the extended long wait. They simply focus on taking as more walk ins as they can without giving them atleast an approximation of time that the customer will be waiting and also would state wait times that are false. If you don’t know how long someone will wait, just say “I’m unsure of how long you’ll be waiting” or “it can end up being a longer wait”. When I asked nicely if I can have a discount applied, given the wrong indication of time I’d being given, missing my next appointment and everything that came along with it, they simply said no we don’t give discounts and started gossiping amongst each other. Please save your money and go to the nail salon at Willowdale or Campbelltown where they have more ethical and honest salon operators... This is not the first time I or anyone close to me has compromised coming here. Very shameful people with absolutely no ethics!"
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