Cura Health Pharmacy 340 Darebin Road, Alphington, Victoria 3078
About the Business
Welcome to Cura Health Pharmacy, Melbourne's leading Aged Care pharmacy medication management and delivery service. Located in Alphington on Darebin Road, our establishment is dedicated to providing top-quality healthcare services to the elderly and vulnerable population.
As part of the esteemed Cura Health Group, we offer a comprehensive range of pharmacy services, including Hospital Pharmacy and Community Pharmacy services throughout Victoria. Our team of specialist aged care clinical pharmacists regularly visit facilities to support your healthcare team and residents.
We understand the importance of collaboration and regular communication with your healthcare team to ensure the highest standard of medication use. Our visiting aged care pharmacists are focused on improving clinical outcomes, reducing preventable medication incidents, and enhancing the well-being of your residents through better health outcomes. We are committed to providing dignified pharmacy care to the elderly and vulnerable at all times.
At Cura Health Pharmacy, we utilize state-of-the-art automation equipment to ensure the best accuracy rates in the industry for dispensing, checking, and packing medications. With our expertise in hospital care, we bring advanced clinical care to your aged care facilities and provide comprehensive reporting to meet industry standards.
By accessing our visiting specialist aged care pharmacists, you can significantly reduce medication risks and improve the quality use of medicines for your residents. Our clinical reporting package allows you to closely monitor medication supply and ensure the best health outcomes. We also offer a prescription management system that integrates with your existing IT platforms, reducing administrative burden.
We pride ourselves on building a diverse team and providing opportunities for everyone to contribute their talents and skills. We support each other in continuous professional and personal development, striving to bring the best version of ourselves to work every day.
Customer accounts and billing processes are managed by our friendly and dedicated Accounts team, ensuring a smooth and hassle-free experience. If you require any assistance, our team is here to help.
To bring you competitive prices and exclusive deals, we partner closely with pharmaceutical suppliers and wholesalers. We offer free daily deliveries and packing for all pharmacy orders, 7 days a week, ensuring convenience and accessibility for our customers.
In light of the COVID-19 pandemic, we have implemented and updated appropriate safety measures, including good hygiene practices, face mask protocols, and education for our team members. We continue to review and update our Business Continuity Plans to ensure preparedness for various potential scenarios. Site visitors are restricted to those critical to ongoing business continuity, and strict screening requirements are in place to minimize the risk of exposure and transmission of COVID-19.
We are committed to supporting our team members and their families through our Employee Assistance Program. Your well-being is our priority.
Choose Cura Health Pharmacy for the best in pharmacy care for the elderly and vulnerable. Experience our exceptional services and join us in creating a healthier future.
Photos
Location & Phone number
340 Darebin Road, Alphington, Victoria 3078, Australia
Hours open
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 5:00 PM
Reviews
"Chase money that is not owed and try to charge without invoice - do not give them and credit card or bank account details. They take advantage of elderly customers. We closed a bank account as they kept trying to take parents money - called us to say it didn't go through. They take money without reason."
"Staff lie to your face"
"Appalling service. Rude staff. Very angry at delay in administration. Unable to call and pick up meds. Mother diagnosed covid through no fault of hers. She is in a nursing home. Isolation 3 days and still waiting for meds. No compassion whatsoever shown by Pharmacist Wendy. Yes we are all busy and I assured her that as a nurse at this time I was not the one to use the we are busy phrase with. Will try and see if we can change companies. Note also they charge for things they do not dispense. I rang about this one day and they did not charge for that month. Had to get home and doctor to look into it. This virtual monopoly leaves a lot to be desired"
"Please don't use this pharmacy, especially if you have a sick or elderly loved one. I received a bill in the mail almost 2 years after my mother passed away. This was the first I had ever heard if any outstanding debt (petty amount too) and they waited 2 YEARS to chase my family for payment, after the heartache of loss and everything involved in sending off a loved one. There was not so much as a note of explanation. Then they had debt collectors contact me on my mother's death anniversary! Nothing human about these people, they have not a care in the world about their customers. My mother had completely left their region and they were still producing medication for her even though she wasn't actually receiving it, right up until she passed away. I would not recommend anyone use them for ongoing medication needs."
"Don't sign up for a direct debit with this company! When my mother passed away they took triple the normal account, which they claimed they were owned, at the very first opportunity! No final account to check, no notice, just direct debited the account, funds gone!"
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