Chemist Warehouse Lakemba

"Miha was very knowledgeable explaining to me how to the fragrances alcohol/oil ratio is divided between the 3 tiers of edt, edp and parfum, thank you chemist warehouse for hiring a professional personnel like Miha."

"Very nice service by afroze he offered me tea while i was browsing and made me feel very comfortable, tea was fantasic!!"

"Careless cashier I bought some medicines for me and when I returned home I didn't find one of my medicine inside the bag ,when I returned to the pharmacy the cashier said laughing sorry and she asked her mate where she put it. She could ask her security guy at the gate to call me instantly! It took me 1 hr driving back to hear sorry and not to waste time and money. Negligence, should be sacked out."

"Absolutely shameful pharmacy experience. At the dispensary were three women, all of roughly equal height and build. All wearing white coats and white hijabs. One of the pharmacists was at 'scripts in', the other at 'scripts out' and one floating in between the two. The pharmacist at 'scripts in' had, in my view, a very poor attitude, zero customer service skills and no ability whatsoever to effectively communicate. Each patient who handed in their scripts had a lost look on their face because of how they were treated-their scripts were 'taken in', just as the sign above them states. There was no greeting on behalf of the pharmacist, no compassion, no empathy, no attempt to establish rapport - nothing. Nothing more than a production line devoid of human compassion or interest in the customer they were 'serving'. After each customer handed in their script, they were abruptly ordered to 'Stand over there!' whilst this stellar pharmacist pointed to where 'scripts out' was. It gets even better, though. The other outstanding pharmacist at 'scripts out' continued with the great service provided by her 'scripts in' colleague. The 'scripts out' pharmacist mumbled, provided zero counselling to any of the patients that I witnessed, including myself, did not greet any of the patients, did not establish any sort of rapport or provide any customer service, did not maintain eye contact and had an absolutely disgusting attitude - the production line devoid of human compassion and interest in serving continued. Furthermore, as I was waiting for the script that I had to collect for my partner, I could overhear the thee pharmacists loudly and indiscreetly gossiping about a patient they had recently interacted with! It was impossible not to overhear them as they were speaking loudly with no shame and absolutely no consideration for that poor patient. I feel sorry for the patient they were talking about and won't repeat what they said to avoid possibly identifying them! The overall pharmacist experience was dismal. It baffles me how supposed health care 'professionals' could ever conduct themselves in such a way. The worst part of it was the attitudes of the pharmacists that I had the pleasure of interacting with-they acted like they were doing YOU, the customer a favour. They were bottom of the barrel and I have no idea how the recruiting manager ever considered them for a job. Chemist Warehouse Lakemba must be absolutely desperate for pharmacists if they hired these losers. With that said, my overall negative experience was offset to some degree by another lady, also in a white hijab, who served me at the checkout. She was very kind, courteous, professional, spoke clearly, maintained eye contact, stood upright and provided fantastic customer experience - a great example to the lovely pharmacists in dispensary who should be ashamed of themselves but clearly have no shame. Avoid this pharmacy at all costs."

"Awesome shop, prices are so good. Love the store set out Easy to find what you need and so very Conveniently located. plenty of parking at the back of the store which is awesome. Every time I been there staff is very friendly and helpful. My favourite chemist warehouse store"