Postino
97 Whitehorse Road, Balwyn Victoria 3103
About Postino
Welcome to Postino, a hidden gem located in the heart of Balwyn on Whitehorse Road. As a versatile institution, we are proud to offer a range of experiences for our valued patrons. Whether you're looking for a lively bar, a cozy restaurant, or a convenient meal takeaway option, Postino has it all.
Indulge in the tantalizing aroma of our woodfired pizza, expertly crafted to perfection. Each bite is a symphony of flavors, with toppings that will transport you straight to the streets of Italy. If pizza isn't your preference, our menu also features an array of delectable pasta dishes and fresh, authentic Italian cuisine that will leave your taste buds craving for more.
At Postino, we prioritize the satisfaction of our guests, which is why we continuously strive to improve our services. To achieve this, we collect information through cookies, allowing us to better understand how our websites are being used and the effectiveness of our marketing campaigns. Rest assured, your privacy is of utmost importance to us, and all data collected is used in aggregate form.
Whether you're seeking a vibrant night out with friends, a romantic dinner for two, or a quick and convenient meal on-the-go, Postino is the perfect choice. Our inviting ambiance, friendly staff, and mouthwatering dishes create an unforgettable experience that will keep you coming back for more.
Join us at Postino and let us take you on a culinary journey through Italy, right here in Australia.
Photos of Postino
97 Whitehorse Rd, Balwyn VIC 3103, Australia
Opening hours of Postino
Monday:
17:00 - 21:00
Tuesday:
17:00 - 21:00
Wednesday:
17:00 - 21:00
Thursday:
17:00 - 21:00
Friday:
17:00 - 21:30
Saturday:
17:00 - 21:30
Sunday:
17:00 - 21:00
Reviews of Postino
"My friends and I attended our bi-yearly dinner at 7:30pm at Postino tonight. Our waiter was absolutely amazing and went above and beyond to ensure we were well looked after. However, our visit was quickly soured when the owner of the restaurant began yelling at this same waiter (something about allowing us to order both focaccias for entree and pizzas for mains because it was “too late” despite taking our 7:30pm booking - note they close at 9pm). If this was an issue, either tell us at the time of the booking or at the very least let us know when we arrived that we needed to put our order in by a certain time. It was extremely uncomfortable to witness a waiter being verbally abused for simply taking our order and then further witness the owner then making snide remarks about them to another person in the kitchen. Safe to say we will not be holding our bi-yearly dinners at Postino anymore. We all agreed that we do not want to be putting money into a business owned by someone who treats their employees so awfully."
"Was here with my participant today. Amazing customer service, awesome pizza and calamari. Easily one of the best calamaris I've had, a classic Italian style of Calamari fritti with super high quality squid. Thanks Postino team!"
"Just tried to order takeaway over the phone and to be honest was quite shocked with the rude and abrasive tone and attitude of the man who answered. I politely asked to order the calamari and the response was "we don't do calamari takeaway. Never have, never will". The tone that this man used to convey that information honestly shocked me quite a bit. I very much understand not having an item available for takeaway, however he could have relayed this information in a much more polite tone and said "I'm sorry but unfortunately we don't offer the calamari takeaway". I continued to order a pizza and asked to remove one item and add two and was again quite rudely told "we only make one change to the pizzas". I have no issues with the policies of restaurants and wasn't even aware that these policies existed as I've never ordered over the phone from Postino before, but as someone who also works in a local restaurant I couldn't imagine being so rude to a customer who's just trying to order some dinner and who is also supporting a local business - who by the way I never seem to see many customers sitting in! Perhaps this horrible 'customer service' is the reason why. It costs nothing to be kind. Reading through some of the other reviews it's evident that the owners attitude over the phone tonight was not a one off experience. 'Combative' is definitely a good term. In response to the owner: Your response here and to all the other reviews saying the same thing in regards to your bad attitude is just giving loser energy. Learn from your mistakes and take some constructive criticism on board. You've clearly missed the point of what I said and what all the other reviews have said about their experience. 'Not having the patience' for a paying and kind customer, suggests perhaps you're in the wrong industry. If you don't have the composure to treat people with kindness when you work in a customer service based industry then you clearly shouldn't own a restaurant. It that simple!"
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