Dynasty Nails & Beauty 717 High Street, Thornbury, Victoria 3071

"My first visit to the salon - friendly and obviously skilled staff - however the chemical smell of the nail products and/or treatments was so strong and overwhelming that my friend and I weren’t sure if we could stay. I couldn’t breathe through my nose while we were in there and we decided to sit outside while our nails dried. I worry how safe this environment could be for staff who work there and for any vulnerable customers. The salon needs to look at their ventilation. I hope this feedback is considered."

"Absolutely in love with this place. The customer service and craftsmanship on the nail design was exemplary! I’m totally in love with my nails! Vincent did my nails, I showed him a picture of a design I wanted and it came out looking even better than the picture! Will definitely be returning here whenever I want to get my nails done again! "

"I just had the most amazing experience at this place. My birthday is coming and I went to get my nails done. Perfect service since I crossed the door. Vincent is an artist and took all the time to leave my nails as I wanted. -I left my bottle of water inside and Vincent's mum did run outside after me to give it to me. I highly recommend this place, and they have a new client now."

"First time customer and had a gel powder manicure done today, there were loads of customers in store and had to wait about 20mins past the appointment before starting. Manicure was decent (polish had minor bubbles in about half the nails (most people probably wouldn't notice), some cross contamination with the holographic fragments on the nails without). Kind of annoying that the gel/polish went onto my cuticles so now my fingers looks like my cuticles are peeling and I couldn't get them out after one shower... Hopefully a second shower will loosen the flakes up. Experience was definitely lacking. One of the fragments wasn't laying flat so I told the nail tech that the finish wasn't smooth and she was absolutely unhappy about it. Asked rather rudely "what do you want? You want another nail?" Whatever that meant. She was loud enough that everyone turned to look at us. I was like, can you just put another top coat on? So she did which made the finish smoother. The same nail tech was also short with the customer next to me who was asking about trying to get a spot of polish off her skin, dismissing her immediately. I might give this place another go if I can pick the nail tech because there were lots of regulars after Vincent? Edit: seems like I have a reply! I was fine with waiting before starting the old polish removal process, didn't make a fuss at all and spent most of the time picking colours which there were loads of. Understandably popular places = some waiting involved. Trying to gain more knowledge/make conversation by asking Vincent about the different gel types as I have limited experience with manicures clearly counted against me (not asking was how I ended up with big SNS from a previous manicure, but shrugs). I'll take that feedback and ask if the future places I visit would like small talk or not eh. Native English speaker here too so peeved about that comment about my English proficiency! However English was Kylie's second language - gotta admit a noisy salon coupled with language barrier makes things more difficult. Thanks for the reply anyway! I do agree that the gel powder nails were done thin and not chunky at all (not mentioned in my original review but will put it out there just in case a new customer stumbles across my essay). Will be sure to not impose on you guys again! Last edit: Am almost half way through growing out my nails now from the lines made by the nail drill along my cuticles back then (see the curved lines halfway up across my natural nails?). Only got my nails done a handful of times in my life but can't say I've ever gone to a salon which has filed this way before. Dropped ratings from three stars to two stars for this reason."

"Had an amazing experience here! All the staff were super friendly and welcoming. Vincent did my nails and did exactly what I asked for. Absolutely love my nails and can't wait to come back for more amazing nail designs ❤"