Maxi Care Beauty Secrets - Plenty Valley

"I always get lash extensions and eyebrows done by Navjot and it is always just perfect. She always understands what I want done and gives great customer service all the time."

"I had an amazing experience with my lash lift. After some disappointing results from other stores, Navjot did an amazing job with giving me the results i wanted. She walked me through every step and my lash lift looks like extensions. Super happy with results"

"wanna start thsi by saying i NEVER complain but this isn’t good enough came to get a lash refill today. i got a full set about 2 weeks ago super happy i loved them. after leaving from getting my lashes refilled i realised i couldn’t not brush through them at all they hurt and it was already falling out plus they where uneven. i called asked for a refund. offered to show photos the said i could not get one unless i come back in. i could not come back in as i have work. they had there manager get on the phone and start shouting at me. i was with friends and the time and we where all speechless. he hung up on me after shouting. i called back asked for an email to send the photos of what my lashes look like too he said send them to his number which i did about 5 hours ago. no response. i strongly suggest going somewhere else unless u want all your lashes glued together and disgusting service. not good enough"

"So last time I went here, the staff member seemed to be quite put out/ frustrated I wanted an underarm wax. She finally said okay (which is annoying enough, to have to push for a business to supply a service I booked for) and took me into the room to undress. I'm then standing there half naked and she says I need to leave a 5 star review. I'm super uncomfortable but she was very pushy so I left one. She looked and said I needed to write good things too about the service. She kept trying to look through my phone to make sure it was a good review. The waxer then used a wax roller/dispenser rather than disposable sticks on my underarms which was really gross! It made me wonder how many pits it had been used on, or where else it went, like did they use these for bikini or Brazilians. She didn't let me check the work before oiling and left behind lots or hairs that I had to fix later. When I've been in for a leg wax, they didn't do it very well either and there was hair left behind and the rest grew back in a week as they don't wax the root out properly. They're quick and cheap but you get what you pay for. I would also seriously question the positive reviews here given they refuse to complete services midway through unless you give them 5 stars."