Jenny Beauty Make-up & Hair Art

"Warning & Reason: Do not make an initial deposit with this stylist Made a booking for Monday to get bridal hair done with Jenny, as most hair salons wouldn’t do it or are closed on Mondays. She requested for deposit to be paid prior to the appointment, I agreed to it but she never actually gave any details to bank in or transfer to. (Do not make the deposit, as I understood why she asked for it after attending the appointment) During the appointment, Jenny was extremely rude, condescending and demeaning. She was complaining about how she wouldn’t take on a hair appointment alone without doing make up for the bride as well. She repeatedly “warns” me about how the hairdo would not turn out nice and was very condescending when she said it. I told her I would accept the outcome as it is, but she kept repeating the “warning” in an angry manner many times over. I finally realised that it wasn’t worth my time and money to pay someone who was so angry before even beginning the job. I figured she wanted to scare me into dropping my make up appointment with another make up artist, so that she can make more money out of my appointment. None of the warnings and complaints from her was made when prior to the appointment with her, and she was just really angry and rude during the appointment. When I decided to walk out, she was angry and said to me that she was willing to take the appointment without initial deposit (which was also not my fault because she didn’t collect it) So beware & do not pay the initial deposit prior to the appointment because she is a very rude person & probably had many people walk out on her, which is why she was the one and only stylist who requested for an initial deposit prior to the appointment."

"Thank you for your professional service for my family on our wedding day! So beautiful look & every body like the make up & hair. We have such stunning photos turn out. Can’t be more happier! Thank you so much Jenny & team! You are the Germs!"

"I booked a hair and makeup three months in advance and had paid a deposit, then when I got to the salon there was no record of my booking. The salon was overbooked and there were a few people in the chairs getting their hair or makeup done and another girl waiting. I got to there ten minutes early and didn’t get seen to until fifteen minutes after the booking time. The first part of the appointment was the skincare which didn’t feel very professional and I even had to do some steps of it myself as they were so busy. The vibe of the salon felt like an assembly line and about making as much money as possible, not like a place that an artist takes pride in their work. I overheard people saying they were late for their events and a different girl tried to get a refund on her deposit as she had been sitting and waiting over an hour. I did a LOT of waiting around in the 2 hours I was there and the makeup and hair was rushed. Only a small amount of time was actually spent on the service - most of the time was spent waiting due to the overbooking issue. I asked for my hair to have movement but instead it was all teased up with a huge amount of hairspray and gel and was really hard and stiff, not at all what I showed in the photo. The makeup application was okay but the base colour was too pale and the eye and lip colours did not suit me. I had a bunch of surcharges added at the register and paid well over what I expected to which was disappointing as I was unhappy and also late to my event. I had to redo my eye makeup and lips at home (as well as adding bronzer because I was so pale) as the colours did not suit me. Jenny does have a skill but is rude to clients from what I witnessed in the salon and she doesn’t take the time to listen to their needs at all. She was also talking badly about clients to me when they left which I found so rude. I wish I’d asked for a refund too like the review before me, as it was the worst appointment I’ve ever had. I would not return here ever."