Brighton Savoy: Hotel Accommodation & Wedding Events Venue
About the Business
Photos
Location & Phone number
150 Esplanade, Brighton, Victoria 3186, Australia
Reviews
"One star is one too many! My husband booked us a room for after our wedding day to allow us to get away for a couple of nights. We originally booked in 2021, however due to covid had to reschedule/cancel. The booking policy allowed full refund. We finally rebooked our wedding in 2022 and my husband reached out to the hotel to reschedule the accomodation and received an auto reply that they were fully booked for that night. He tried to call a number of times but no answer. We then forgot for a couple of months and when I have tried to call and email again still no response and no answer. I finally decided to drive to the hotel and found it all shut up and no one there. Now there’s a for sale sign out the front! What a waste of $500+ to support a local business. I guess we should never have trusted them when we cancelled. Reading through these reviews they have replied to some people that all booking were contacted and offered refund. We were never contacted, what a joke!!"
"Loved our stay. Fabulous room with comfy beds and excellent customer service. The staff were attentive and friendly. Situated across the road from the beach , after our morning walk ,we came back to a delicious breakfast basket. This boutique hotel is a delight, close to retail shops and cafes and was perfect for our anniversary/ birthday celebration."
"Stayed here for our anniversary. Such a nice hotel and our room was spacious and comfortable but was quite dissappointed that they are not offering breakfast yet ( not even room service) except for an expensive continental basket. Considering all other hotels have reopen their breakfast buffets I find it quite poor they haven't. I was also surprised to find that they did not provide body wash as part of their bathroom amenities, it's only a small thing but I have never stayed in a place that didn't, even cheap motels. Otherwise we had a pleasant stay."
"We had our wedding at the Brighton Savoy in the Sea view room on 27/03/2021 and we had the most wonderful experience. The staff went above and beyond to help us and the whole day/night went so well and the venue looked amazing! All the staff did an excellent job always answering our emails and questions and were very kind and welcoming to us both and all our guests. Our host for the night was also unreal!!! She went above and beyond to help us out with anything and was very accommodating with any changes and keeping everything else on schedule. So thank you Jennifer. The food was also amazing and we had so much excellent feedback from our guests about the food from start to finish and how great the room was set up and the Savoy as a whole. We had such a happy memorable stress free day and I would defiantly recommend having your Wedding or any event here."
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