Metro Hotel Marlow Sydney Central 431-439 Pitt Street, Haymarket, New South Wales 2000

"Booked this Hotel due to convenience of it being across the road from the Capitol Theatre as that’s why we’re in Sydney for, room was okay about from the shower curtain having mould on it looks at least 3 years old, but upon leaving for our first day out we were approached by housekeeping to be asked if wanted new towels etc… when we got back later in the afternoon no new towels bed made and our spare key card had been taken from out power outlet so had to get a second one so we didn’t get charged for a lost key card. The next morning we went to buffet and we’re 5 mins late but the lady let us have some breakfast anyways so that was nice. We checking out no hope you enjoyed your stay etc was very bland."

"What a miserable hotel room. I believe this is supposed to be a suite but bed sheets not tucked in so it was essentially a mattress with a sheet thrown on top, haphazardly. Dust in all areas, especially behind curtains. Drab. Dark. 1990s furniture from a shameful B-movie. Multiple times no towels after cleaning. Fridge is hot, assumed to be broken. Shower is at chest level and I’m only average height. Why did I make the mistake of booking this hotel for multiple nights. Never. Again."

"Abit disappointed that we were told that we could not do an early check in since our arrival at 10am, but its totally understandable from the hotel’s perspective. What is unacceptable is that when its time to check in our room was not ready at all. Our stay comes with breakfast and we had to convince the receptionist that breakfast was included, obviously the staffs do not have proper communication. The level that we stayed do not have wifi, or probably broken. Wrong password. I do not recommend this hotel as you already can see they have plenty of bad reviews. You can definitely find a better place than this with what you are paying."

"We stayed at a triple room on 3rd floor. Room 321. Room is averaged and obvious that is old already. Old rooms are okay as long as it is kept clean and tidy. Ours have obviously been surfaced clean only. My lip balm cap rolled under the bed and the accumulation of dust was unspeakable. The bottom part of the shower curtain was moldy. And there was one time that our towels were just folded and with that we can’t remember which towel is whose. They would come in everyday to make the bed, replenish the amenities but that’s it. The trash on the floor are still there. The tiles on the bathroom can use a serious deep cleaning. Location wise it’s very good since it’s just walking distance from central station and chinatown tram station. Staff is also approachable and nice enough. Its only the room state that I cannot give compliment to."

"I booked for a short stay not knowing what to expect. I was pleasantly surprised, I would say the rooms are standard quality, nothing special. But our room we clean, refreshed daily with new sheets and towels. Room service available if needed. We had a tv, ironing board and hair dryer which is so useful to know if you’re packing light and are trying to bring limited items. Our bed was comfortable and we slept well. The room was just the start though, we had such good experience with the service of the hotel staff, our flight home was cancelled last minute requiring us to book an extra night, the staff were able to book us in for another night for the exact same room. Check in/out is 24/7 which is so helpful for late/early travellers. The location is also so convenient, we walked to everywhere we needed to go, loads to do locally and public transport close by if needed. So happy!"