KatPet Studio
367 Concord Road, Concord West, New South Wales, Australia
About KatPet Studio
Welcome to KatPet Studio, a premier pet store and establishment located in the heart of Concord West, Australia. Situated at 367 Concord Road, our store is a true point of interest for all pet enthusiasts and owners alike.
At KatPet Studio, we are passionate about providing the highest quality products and services for your beloved furry friends. As a leading pet store in the area, we offer a wide range of pet supplies, accessories, and premium pet foods to cater to all your pet's needs. Whether you have a playful pup, a curious kitten, or any other furry companion, our store is a one-stop-shop for all your pet care requirements.
Our dedicated team of knowledgeable and friendly staff is always ready to assist you in finding the perfect products for your pets. We understand that each pet is unique, and we take pride in offering personalized recommendations to ensure your furry friend receives the best care possible. From selecting the right food and treats to finding the perfect toys and grooming supplies, we are here to make your pet parenting journey a breeze.
At KatPet Studio, we believe in creating a welcoming and comfortable environment for both pets and their owners. Our store is designed to provide a stress-free shopping experience, allowing you to browse through our extensive range of products at your own pace. We prioritize the well-being and happiness of your pets, and our store reflects this commitment.
In addition to our exceptional product selection, we also offer a variety of services to enhance your pet's well-being. Our grooming salon provides professional grooming services to keep your pets looking and feeling their best. Our experienced groomers are skilled in handling pets of all breeds and sizes, ensuring a safe and enjoyable grooming experience.
Furthermore, we regularly host pet-related events and workshops to promote responsible pet ownership and educate our community on various aspects of pet care. These events are a great opportunity for pet owners to connect, share experiences, and learn from industry experts.
Conveniently located in Concord West, KatPet Studio is easily accessible for pet owners in the surrounding areas. We are proud to be a part of the local community and strive to provide exceptional service to all our customers.
Whether you are a new pet owner or a seasoned enthusiast, KatPet Studio is your go-to destination for all your pet needs. Visit us today and experience the difference of shopping at a pet store that truly cares about your furry friend's well-being.
Photos of KatPet Studio
367 Concord Rd, Concord West NSW 2138, Australia
Opening hours of KatPet Studio
Monday:
10:30 - 14:00
Tuesday:
Day off
Wednesday:
09:30 - 17:30
Thursday:
09:30 - 17:30
Friday:
09:30 - 17:30
Saturday:
09:30 - 18:00
Sunday:
09:30 - 18:00
Reviews of KatPet Studio
"I bring my dog here for grooming last week she seems pretty and happy, better than any other pet salon. strongly recommended"
"I am very dissapointed with the customer service of this place , the lady was so rude and sounded like she just wanted to get out of there. Not polite and just plainly rude. I took my dog for a groom and they were only meant to give him a trim but they cut his hair so short with patches everywhere I believe my dog has been traumatized from this terrible place I don’t know what happened behind closed doors but when we took him to another grooming salon he was very scared and got defensive the second he saw he was at the groomers. I strongly recommend to find another place there’s plenty of people who are kind , polite & who will actually enjoy there job."
"Well.. lucky to get a one star !! So disappointed with my babies groom … gave them a second chance to redeem themselves as last groom was horrendous … just to repeat the same horrible groom.. they then start making all these excuses using groomer terminology as a scapegoat for what I asked for !!! Being very clear with what I wanted for a good 5 minute consult, to no avail ! I spent the last 8 weeks growing his fur for nothing. The biggest let down was the owners attitude asking me to not bring him back .. instead of consoling me, she just heightened the situation !!! That’s not how u conduct business and I will not be going back after her rude response and no customer service skills. Then proceeded to tell me it’s for free … I don’t want a free service that was insulting to say the least ! I am happy to pay for a service I am happy with and asked for !"
"I took Mana (4 month cavoodle) here and they did a great job grooming her. Her fur was matted before so she needed a shave. They did an excellent job on her and I’ll be coming back."
"On Wednesday, November 4th, I took the cat (estimate the pick up after booking) and sent it for about an hour. The customer service posted a video of my cat which is very upset. It seemed that the cat did not cooperate. Then I asked immediately, is that right? Can you wash it? (if they say no I will come back quickly), and then I embarrassedly asked if the staff was scratched . The customer service said it was okay to wash. Then in the afternoon they called me and said that the cat can be picked up. I didn’t respond immediately. I said, oh, it’s not convenient for me to pick now. could you wait for me for half an hour? Then I called staff he said pick it up as soon as possible!I was stuck at the time, so I said yes, then I recovered immediately. When I hung up, I remembered they could do delivery for free, so I called and asked, I asked it was not the pick-up service? He said, oh yes, I'll send it to you in a while. I said, um, ok. Then I waited for more than an hour and didn’t see it yet (because he said it would be delivered immediately after I hung up the phone, it’s a 5-minute drive from concord west to my house), I called again, and staff said there were five minutes left. it was night after I picked up the cat and went upstairs. At first I didn't pay attention, but later found that it kept sneezing. it got worse and worse on the next day until today. Then I immediately contacted the customer service on the next day to ask if my cat kept sneezing and had a cold. She also suggested that I should buy some medicine. I was actually very nice at the time, because I was not sure what was going on with the cat, and it was hard to ask people directly. Until today, after I took the cat to see the doctor ($180), the doctor said that it was a fever . I talked about the process before and after the cat got sick. The doctor said that it was probably caused by taking a bath. But even so, I don't want to say that it must be the store's improper operation, because it is probably a coincidence. But I have the mentality of communicating with the merchant, and I think the shop does not recognize it (I understand the point), but for the nice communication between the customer and you, in order to improve it next time, the shop chose "Sue me please" "Never come again ", and then blackmailed me straight after I finished speaking, and I looked dumbfounded. I don't comment much. Everyone choose a pet grooming and boarding store carefully, but this one is really NOT recommended"
-
Koshkamow Katarina Cher
7 Burton St, Concord NSW 2137, Australia
-
Paws Field Pet Salon Wentworth Point
6 Burroway Rd, Wentworth Point NSW 2127, Australia
-
Lovely Pets
12 Burwood Rd, Concord NSW 2137, Australia
-
PawsNClawsEmporium
5 Morrison Rd, Gladesville NSW 2111, Australia
-
Eco Dog & Cat
Morrison Rd, Ryde NSW 2112, Australia
-
West Ryde Aquarium
Shop 9/2 Marsden Rd, Ermington NSW 2115, Australia
-
Petbarn
597 Darling St, Rozelle NSW 2039, Australia
-
AirconC
123 Parramatta Rd, Concord NSW 2137, Australia
-
Petstock Broadway
Shop LG10/1 Bay Street, Broadway, NSW 2007, Australia
-
Koi Keeper's Supplies
16 Caldarra Ave, Engadine NSW 2233, Australia
List of businesses, places and services in Sydney
⭐ business help 🔍 services ☎ phones 🕒 opening times ✍️reviews 🌍 addresses, locations 📷 photos