Urban Spa Wahroonga 27 Coonanbarra Road, Wahroonga, New South Wales 2076

"I had an amazing facial & massage package with Vianne, and left feeling so relaxed and on cloud 9, I had to really switch on to drive home! Also a huge acknowledgement and thanks to the owner, Robyn, for rectifying an issue I had in a previous treatment. It was a very considerate gesture, and also shows that Urban Spa Wahroonga are genuinely wanting their clients to be 100% satisfied and leave feeling amazing...which you will. Thank you."

"A complete rip-off! I booked my appointment with them at 11:30am and arrived at 11:27am. Despite being told to go to my room at 11:30am, my therapist did not arrive until 11:40. Although she was late, she apologized and we finally began treatment at 11:46am. During treatment, she forgot to bring mask, something related to hydro and left the room twice. The best part was when it was my turn for the hydro machine, the therapist told me it was running low. Once again, she left and came back and tried to use the machine without success, so she took it to her manager and said it was working, so I lost another 10 minutes. At the time she started, it was already 12:15 pm, and she told me she would finish by 12:30 because I had mentioned at the start of the treatment that I have to go somewhere after that. When she asked me how much time you had at 12:25, I told her I could stay until 1pm, but exactly at 12:30 she told me that's it. You are done, she tried to sell me a gold package, moisturizer etc. I spent 250 dollars on my treatment for 35 minutes. There is no way I would recommend them to anyone. My initial thought was to go somewhere relatively close to my home, but I think it's better to travel to Hornsby to at least get value for my money."

"Such a lovely team that was patient, kind, and very well experienced. I received many treatments and Robyn and her team made sure that everything was just right, checking in to see how it felt and if there was anything they could do for me. Will definately be back."

"FACIAL - I've been going to Urban Spa Wahroonga off and on for many years mainly buying and using vouchers. I have regular facials elsewhere so a veteran re facials. In the last couple of years I find booking with vouchers difficult with Wahroonga. And today's Facial was very very dissappointing. The girl seemed to be inexperienced. Was massaging my hands then realised did not use oils. When she did bring the oil used very sparingly. Bad massage of both hand and feet. And there was no scalp massage at all. I did advise the manager on leaving. I left extremely dissappointed. Did not leave with that SPA feeling. I normally buy some product but it was used so sparingly I did not even smell it to feel enticed to buy it. Very dissappointed!! Ofcourse the manager did say she was very sorry to hear this."

"The lady that did my spa treatment was great. I had to finish off a work call so they held off for as long as they could without impacting other clients. Only comment or reminder is if you have a voucher don’t forget to bring it because they need to use the voucher credit. I had to pay without the voucher this time so it’s fortunate we might come back or use it to purchase the facial products there. Plenty of parking nearby but it does say 2 hours max and a cafe pretty much next door."