Panic Pizza 801B Ballarat Road, Deer Park, Victoria 3023

"I rang Panic pizza Deer Park to confirm my order via a delivery service , they were extremely rude and abrupt and argumentative ... (Note I rang just to confirm my order )also in the past they have cancelled orders mulitiple times and i had a hard time getting my money back.. my recommendation order some were else"

"So I ordered 4 large and 2 garlic bread and was told about half an hour. I get there on 30mins and am told another 15 minutes, because the delivery deiver didn't turn up, so the sole operator bad to do the delivery before preparing my order. I asked for it to be well done and was advised in 270 degree oven everything is well done. To me that is every pizza oven, however well done means an extra 5 minutes in the 270 degree oven. I came back 15 minutes later and it tales another 10 minutes, so 55mins total wait time rather than 30. The sole operator is doing everything from answering calls, boxes, over point-of-sale the lot. When handed the 4 large Pizzas, I ask for the garlic bread, and his body language tole me he had forgotten, so I said don't worry, he gave the refund without asking. I did leave after commenting "hopefully the pizza is worth the wait as the service has been terrible". After getting garlic bread from domino's around the corner, the pizza from here was worth the wait. I ordered Meatlovers, Margarita and vegie pizza. I've rated a 4 because it wasn't well done as requested, so wasn't up to my standard for that reason. I will buy from here again, however will expect well done next time. I understand there are staff shortages, so many bauinesses are doing their best to continue operating. However having worked in the industry many years ago for a nunber of years, I'd be offering a $5 discount to those who ask for delivery and ask they come in to continue servicing the store alone. But regardless the owner was doing a great job managing all aspects on his own."

"Worst pizza shop ever. Save yourself from going here. We should have read the reviews before coming here. The man working was so incredibly rude. The way he spoke to us was so condescending and he had a lot of attitude. He also overcharged us. He claims that the prices displayed outside the shops had changed… then why keep advertising it? This is false advertisement and a scam. He said he has been working here for 8 years and obviously need to up the prices. This is understandable but what isn’t understandable is the fact that he is still advertising incorrect prices and deals. He didn’t have any garlic bread left so instead gave us a garlic pizza which he charged us more for. It wasn’t our fault he ran out of garlic bread. He made my friends and I really upset. We would never come back here and order from such a rude individual. What a way to start 2022."

"I used to come here alot as a teenager. The pizzas used to be full of toppings and delicious. It was a regular spot for us. However last night, the pizzas were pretty dissappointing. Very hard and dry, same with the garlic bread. Seems like new ownership from back in the day. The service was very good though. Was greeted by a friendly guy and didnt have to wait long. Food was abysmal, though."

"Ordered large Aussie with mushroom, pizza had no cheese and barely any egg, was essentially dry, expensive dog food. We got it delivered, the man was incredibly rude, told off for being in my own backyard like I'm expected to wait at the door for 40 minutes , you'd think that giving your contact details would prevent any issue. Never buying from here again ."