Jay Bees Pet Food & Produce

"Very rude customer service by the Indian or Pakistani sounding bloke working there. I called from NSW asking if delivery to Ballarat was possible, even for a fee or amount or orders, etc. He did not know (or pretended to not know) where Ballarat was and was very eager to get off the phone. I did not get to ask further questions. Arsewipe. Not happy with standards of employees this company has."

"I’ve been a few times now and I have to say they are my number one pet store now, the lady and the man are very helpful and are fantastic I have a injured hand and they come running to help me and bring the dog food to my car, they are wonderful people thank you"

"Friendly Staff. Easy access to premise off street parking. Large range of Pet Food and has Fowls and Bird available"

"Pet Paradise or Customer Service Wilderness? You Decide! Let me tell you about my recent visit to Jaybees Pet Food and Produce. This place is like a pet-lover's buffet, with a smorgasbord of pet goodies to choose from. But just when I thought I had found the perfect oasis for pet supplies, I encountered some customer service that left me feeling like a lost pup. Picture me, eager to get the perfect treat for my furry friend, asking a staff member for suggestions. You'd expect a friendly exchange, right? Instead, I was met with a frosty response that could have given a penguin the chills! Now, I'm not saying the entire store was a customer service disaster, but that one interaction was like a fly in my pet food soup. It's a bummer, really, because the place has so much potential, but it's hard to enjoy shopping when you feel like you're tiptoeing on thin ice. So, if you're looking for a vast array of pet products but are willing to risk a little cold shoulder, Jaybees Pet Food and Produce might be your spot. Just be prepared to thaw out afterward with some warm and fuzzy cuddles from your pet!"

"Prices seem fair and not expensive at all. Has great selection of dog, cat, fish, birds and small animal products and food. Has a small aquarium section looked like it needed more care and attention (tanks don't look that well maintained). Small aviary in the back with some birds (cages need more attention). There was a cat on the premises that followed customers around and loved attention and will rub against you :) The store had some notice signs up that noted the prices of feed has been increased due to the drought in order to help support Aussie farms, I think that's good! Also for customers that pay with card, do note there is a minimum of $20 spend. Small 6 carpark spaces on site for people that drive. Tldr; Great small pet warehouse, would be rated higher if live animals (bird and fish) are better cared for other than that everything else is great!"