Best Friends Pets Blacktown 28 Patrick Street, Blacktown, New South Wales 2148
About the Business
Welcome to Best Friends Pets Blacktown, your one-stop destination for all your pet needs in the heart of Blacktown, Australia. Conveniently located on Patrick Street, number 28, our establishment offers a wide range of services and products to cater to every pet owner's needs.
As a pet store, we take pride in providing a diverse selection of high-quality pet supplies, from premium pet food and treats to toys, bedding, grooming essentials, and everything in between. Whether you have a playful pup, a curious kitten, a feathered friend, or a scaly companion, we have something to suit every pet's unique needs and preferences. Our knowledgeable and friendly staff are always on hand to assist you in finding the perfect products for your furry, feathered, or scaled family members.
But we are more than just a pet store. Best Friends Pets Blacktown is also a point of interest for pet enthusiasts and animal lovers alike. Our store is designed to create a welcoming and enjoyable experience for both pets and their owners. You can bring your beloved companions along as you explore our aisles, ensuring that they find the toys and treats that make their tails wag with excitement.
Moreover, our establishment goes beyond retail, as we offer veterinary care services to ensure your pets' health and well-being. Our team of experienced veterinarians is committed to providing compassionate and comprehensive care for your furry friends. From routine check-ups to vaccinations, dental care, and even emergency services, you can trust that your pet's health is in capable hands.
At Best Friends Pets Blacktown, we understand that pets are cherished members of the family, and we strive to create a nurturing and supportive environment for both pets and their owners. We believe that the bond between humans and animals is special, and it is our mission to strengthen and celebrate that bond.
So, whether you are a pet owner looking for quality supplies, a pet lover seeking a unique shopping experience, or in need of professional veterinary care, Best Friends Pets Blacktown is the place to be. Visit us today at Patrick Street, number 28, and let us help you give your pets the love and care they deserve.
Photos
Location & Phone number
28 Patrick Street, Blacktown, New South Wales 2148, Australia
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
10:00 AM - 5:00 PM
Reviews
"Looked at their website as was interested in purchasing a "SIFT TO CLEAN" cat litter tray.But they had non that were available and they were also quite expensive in comparison to other stores.Ended up getting a nice decent one from Petbarn."
"My 2 cavoodles received the best groom and professional service from Stacey. It was definitely worth the drive from Lidcombe. I’ll be travelling to Blacktown for the quality and service. Can’t recommend best friends Blacktown enough!!"
"This place is ridiculous. I left my cavalier with them and ask them to just trim his hair, they shaved him to the skin and I could see his pink skin which is not only the bad looking it's health issue for him. They charge too much for a terrible, cheap job. Shame on them"
"10 months ago I gave Oksana 5 stars for her grooming but today I have to give her -5 (negative five stars) for the appalling way in which I was treated by her and Best Friends (Blacktown). On February 22nd I was contacted By Oksana advising that they had availability. I was very surprised because I'm normally the one that has to ring them to make a booking. Well we organized a full groom for March 22nd and that was all lined up. On the Friday before that groom I rang to confirm the time of the groom and was advised by the 2nd groomer that there was no appointment. I was trying to get my head around this and clarify it but she checked with Oksana and assured me that there was no appointment, and that Oksana had told her that she hadn't spoken to me since December, 2022. I was so taken aback by this statement that I said "What? Is she on drugs or something?" As a result of this comment that person thought it was appropriate to terminate the call without handling the situation. I didn't swear or make any kind of threatening remark but I was very upset. I started to think maybe I had imagined the call, I felt like I was being "gaslighted", so I checked my phone and there was a 5 minute call from Best Friends Blacktown on February 22nd. I also checked my diary and found an entry on Feb 22nd that said "Lochie Grooming. Best Friends. March 22nd 11:00AM". So at that point I knew that I wasn't going crazy. I contacted the Customer Experience Dept. of Pet Stock (the owners of Best Friends) and explained my "experience" to a lady there. She agreed it was terrible customer service. and she asked if I wanted the manager to contact me. I said that I would. Till now I still have not had a call and am not expecting one. I fully expect that Oksana has told her that I'm the one lying so that she does not have to take responsibility for the situation."
"The lady at the counter knew her stuff and being in the pet industry myself I was appreciative that they don't just sell you anything but ask the right questions to sell you the right products. Of course, if you just present something to them, that won't help you. If you don't know something or are unsure, just ask. If she represents the store then it's a good place to go."
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