Crust Pizza Turramurra

"The app was easy to use but stated 20min wait. I waited about 50min when there was a low workload. My pasta was watery and did not have much flavor. Crust is usually a much higher quality but today it was unfortunately quite bad. I won't be returning."

"Don’t bother asking to talk to the manager he has enough in his plate as the franchisee doesn’t assist him with complaints. This new franchisee only cares about their bottom line figure. The store in fact cuts every cent from the wedges of lemon all the way to “forgetting” extra toppings. I have never seen a store crash so badly. When you staff have food hanging out the side of their mouth, wipe their hands on their shirts, handle cash then raw foods and don’t wash hands between you can tell it’s a lack of experience in the industry. I don’t blame the staff, it all comes from the franchisee. *Thank you for changing your tone in the comment to this, a lot better than the “fuck off” I got during the phone call."

"Ordered 2 pizza's for delivery, was told 1 hour. Arrived 1 hour & 20 mins later, were burnt, with 30% less topping than my last order 5 weeks ago. Had to be reheated in the microwave as almost cold. No more chances "Crust", there are better alternatives in our local area!"

"Ordered at 7PM on a Saturday night and was given timeframe of 1hr 15mins....understand as Saturdays are probably the busiest night. However our order didn't arrive till 9PM - 2 hours, driver apologetic. Garlic bread was cold, one of the pizzas was wrong, and they looked like they'd been made by a child. I have been a fan of Crust since the original store opened in Annandale. I've had some fails over the years but they have finally driven me away"

"Today I ordered 5 pizzas for me, my husband and my 3 grandchildren. My grandchildren had eaten here before, but I had not, so I decided to try it. The pepperoni pizza was outstanding and my children’s pizza came with a free juice. The pricing was very fair and reasonable and the delivery was very fast, only about 15 minutes and we don’t even live in Turramurra! The delivery man was extremely polite and kind. He asked me how my day was, and also made sure I hade everything before leaving. I will definitely be eating here again."