City Country Pets and Supplies
About the Business
Welcome to City Country Pets and Supplies, your one-stop destination for all your pet needs in Australia. Located in the heart of South Penrith, specifically on Smith Street, our establishment is easily accessible and ready to cater to all your furry friends.
As a premier pet store, we pride ourselves on providing a wide range of high-quality products and services to ensure the health and happiness of your beloved pets. Whether you have a dog, cat, bird, fish, reptile, or any other small animal, we have everything you need to keep them well-fed, entertained, and comfortable.
Step into our store and be greeted by our friendly and knowledgeable staff who are passionate about pets. They are always ready to assist you in finding the perfect products for your pets, offering valuable advice and recommendations based on their expertise. From premium pet food and treats to a variety of toys, grooming supplies, and bedding options, we have it all under one roof.
At City Country Pets and Supplies, we understand that the well-being of your pets is of utmost importance. That's why we stock only the best brands and highest quality products, ensuring that your pets receive the nutrition they need to thrive. Our pet food selection includes a wide range of options, catering to different dietary requirements and preferences, including organic and natural choices.
In addition to our extensive product range, we also offer various pet services to make your life easier. Our grooming salon provides professional grooming services, helping your pets look and feel their best. Our trained groomers use gentle techniques and top-notch products to ensure your pet's comfort and satisfaction.
We are not just a pet store; we are a point of interest for pet lovers across Australia. With our commitment to customer satisfaction, we strive to create a welcoming and enjoyable shopping experience for both you and your pets. Feel free to bring your furry friends along, as we love to meet and interact with them.
Conveniently located in South Penrith, our store is easily accessible, with ample parking available. So, whether you're a local resident or passing through the area, City Country Pets and Supplies is the ultimate destination for all your pet needs.
Visit us today at 157 Smith Street, South Penrith, and let us help you provide the best care for your beloved pets.
Photos
Location & Phone number
157 Smith Street, South Penrith NSW 2750, Australia
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"I bought something online off ebay from this store and they pretty much sold me an unusable product. I’ve reached out many times and they have completely ignored my message, perhaps knowing their guilty conscience selling an unusable product without a DISCLAIMER that the product needs a specific tool for its use (which it doesn’t come with). Horrible customer service, I attempted to find a solution with them before writing any negative reviews but they have ignored all my messages."
"Terrible sales and service. Went in to buy a puppy with full intention to pick it up not even an hour and a half later, they told us they sold it to someone willing to pay extra. Had they had told us they can't hold it we would be have bought it straight away. Had they had told to leave a deposit we would have. Had they had told us to leave even a bloody phone number in case of this situation we would've. Manipulative, disgusting and down right appalling sales tactic to hike there price on an animal that was promised to someone else."
"I DO NOT RECOMMEND this place if you value your pet's health and good customer service. The bulk mince was very cheap but they gave me the wrong one - after being extremely reasonable (offering to pick up the correct one, sending pictures of the meat etc.) they were quick to reply to bluntly say they delivered the correct mince. I was 100% sure they gave me the wrong one since red meat and white meat look and smell different both raw and cooked, so they STOPPED REPLYING. Extremely poor customer service on their end, plus the quality of the meat was not even suitable for my two dogs who became lethargic when feeding this to them! Plus it has scraps of bones in there which is very dangerous if you were planning to cook the mince for them."
"Very helpful staff with free information on how & what is best to do. Nice to have staff knowing what they talking about not just scanning products for you to pay"
"I bought these cute blue Quaker and white Princess parrots from this shop. Staff very helpful with information and service."
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