Dental Complaints Resolution Service
About the Business
The Dental Complaints Resolution Service is an independent institution located at 9 Turlough Rd, Knockthomas, Castlebar, Co. Mayo, F23 K274, Ireland. Our primary goal is to resolve complaints and issues related to dental services provided by dentists, dental hygienists, and dental therapists.
We are committed to ensuring that all complaints are addressed in a timely, fair, transparent, and impartial manner. Our team of experienced and highly qualified professionals will provide you with guidance and support throughout the complaint resolution process.
Our services are available to both patients and dental professionals. Patients who have experienced problems and issues with their dental treatment can contact us for guidance. Our team will review the complaint and provide support to resolve the issue. We also provide advice, information, and a free consultation service for patients who have questions or concerns about dental treatment.
Dental professionals who face complaints from their patients can also contact us for guidance. We will offer professional advice and support to help resolve the complaint and improve the quality of their dental practice.
We understand the importance of patient confidentiality, and all information shared with us will be treated in the strictest confidence. Our services are fully impartial, and we provide an objective perspective on all complaints.
Our institution is committed to maintaining high standards of professionalism, transparency, and fairness. Contact us today for advice, guidance, or support on any issues related to dental complaints.
Location & Phone number
9 Turlough Rd, Knockthomas, Castlebar, Co. Mayo, F23 K274, Ireland
Reviews
"After having a bad experience with a dentist in which they botched my treatment (see previous review of the James Clinic) I complained to the DCRS. Mary Culliton was assigned to my case and I found her to be very helpful and responsive. The clinic were a nightmare to deal with and refused to answer any of my correspondence and ignored my complaint. I had actually given up on a resolution but Mary persisted on my behalf and eventually after a year later the clinic responded and satisfactorily resolved my complaint. I am very thankful to Mary as I would never have received any response if it wasnt for her. It seems very difficult for dentists to admit any wrongdoing even in the fact of overwhelming evidence of negligence. After my experience I think the DCRS are offering a very valuable service and Mary is very understanding and helpful."
"Very disappointing service. After following their process and completing their forms etc. they still had no interest in helping and ignored most correspondence and needed constant reminding on what I was asking them to do. Mary Culliton was particularly unhelpful and disinterested."
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