Aura Tullamore Leisure Centre Hop Hill Avenue, Tullamore, County Offaly

"Girl on the reception was very ignorant. Zero customer service skills wouldn't even look at me when I was paying and was too busy giggling on the phone. Dressing room was dirty with old plasters and wrappers left on the floor. Floor wasn't being brushed down to drain the water either. Life gurads that day were brilliant they were actually monitoring the pool and not sitting on their arses"

"Great pool. We have our kids in the swim academy. Both the babies and ducklings teachers are brilliant."

"MY EXPERIENCE; Walked in, very unclear entrance (no signs or direction). Ladies bathroom full of water, felt like I was drowning. Member of staff using facilities got very annoyed and kept asking; aRe yOu OkaY? Eventually found the gym, which the entrance was completely dark again no signage. Walked into the gym and felt it like death. NO MUSIC PLAYING I didn’t pay €9 for a silent disco. The worst part of my experience was: I went to use the squat rack that was not in use for a solid 10 minutes and mystery man JAMIE felt the need to say he was using it even though he was using every other piece of equipment in the gym. Jamie explained he had on set left…..he did not, very large lie. He proceeded to lie on the bench lift the bar once, get up to play with the plates, lifted less weight and played with the plates again as I was standing there patiently. I could not use the leg press as someone was guarding it with all their life, and so I came to the decision to leave this place of HELL! This was not only a horrible experience but truly turned me off the gym forever. I will never be going to a gym again and will be continuing my fitness journey on the couch. I hope you’re happy Aura!"

"I am a current member. I enjoy going here with my daughter a few times a week and she does swim academy also and for that it’s really great. Staff are so lovely too. The swim instructors are amazing with the kids, especially Linda, Sam & Simon. However, for the price of the membership we pay the facilities are dated and damaged, there is no jacuzzi ( one of my favourite parts of going swimming ) and the temperature of the pool is often very cold, making it not an enjoyable experience. Anyway, we’ll continue to go ! Just some of my thoughts."

"Would have given 0 stars but staff friendliness makes it a 1. Facilities are dated, equipment either missing (machine clip attachments) or not wiped down after use. For the membership cost, the roi for the equipment and machines available is appalling. I understand that a smaller gym chain can't compete with the likes of Ben Dunne Gym's but cmon. There is zero enforcement on the gym floor - no one to monitor when members do not wipe down after themselves, don't unrack their weights etc... Gent's changing room full of mildew and always unhygienic (I have not thought twice about having a shower or changing in the gym). I would like to see long term - continuous cleaning of the changing rooms and more variety in equipment to be added to the gym floor. Thank you"