Athy Dental Practice 64 Leinster Street, Athy, County Kildare R14 DX32

"I attended Dr. Pat O'Brien at his Monread Dental practice and had a horrendous experience with him and his mam Terri. I have had 9 months of hell, utter hell, they recommended a filling & a crown. I paid 2k and the tooth has not been right since. In Aug 2022 it escalated and I was in extreme pain, I was told the tooth needed root canal, Tom did the root canal in late August 2022. I was made a mockery off by Terri the receptionist over my lack of hearing, to such an extent that two patients approached me and document what they saw in a email to me. I still have the handwritten note Terry asked Tom to fill out insisting I did not understand the procedure despite me telling her I fully understood. I had four more excruciating visits, 13 Antibiotics and two visits to A&E. At this point I sought legal advice. Despite the recommendations I gave Monread Dental the opportunity to remedy the issue they created. Tom eventually did the root canal again four weeks ago, he openly admitted he should not have drilled through the crown they had fitted and that in doing so he destroyed the crown and he also said he missed two roots which were in my tooth ultimately causing repeat infections. I was promised an appointment today where the root canal would be finished, and a new crown put on. Dr Pat O'Brien and Terri O'Brien completely took advantage of me today, Dr Pat O'Brien who insisted on doing part two of a root canal left a silver stump in my mouth this evening, he said if I wanted a crown I would need to pay 450 euro, they were trying to hold me to ransom. I raised it with the receptionist who had confirmed to me by phone there would be no cost and that it would be better to have both procedures done by Dr. O'Brien on the same day, I was accused of being rude to her. Dr Pat O'Brien, who is the practice owner, rang me an hour later to reiterate his ransom threat pay 450 or be left with a silver stump in your mouth. When I challenged the experience, I had he said, "take it up with Tom, he has indemnity". That is attitude of these people they don't care if you complain or sue. I have come away from this experience feeling like I was assaulted, throughout this whole ordeal Terri's behaviour has been outrageous, each time I have attended it got more bizarre, I had deliberately asked the receptionist on the phone if Terri would be there today as she makes me so uncomfortable and the receptionist confirmed "no Terri only works part-time, it will be just me here", but Terri was there & answered the phone. I'd say she came especially; the pain was bad enough but dealing with this woman was insane. I went to monread dental with a tooth I had no issues with, after taking their advice, paying Dr. Pat O'Brien in good faith, I suffered a year of agony and was left with no tooth."

"Had a wisdom tooth removal and fillings just over a year ago, would recommend. Friendly reception and good care never had much to do with dentists as I have a fear but put my mind at rest."

"Great experience here today I'm so delighted to be pain free after 3 years. As I was told I needed to have my wisdom tooth surgical removed by another dentist. Athy Dental care removed it today so easily."

"Dentists and receptionists are really nice and friendly. Very satisfied with the work I’ve gotten done. I’ve had issues with other dentists in the past and I definitely trust athy dental practice. Any problems I have in the future I will definitely be going to athy dental practice. Thank you very very much athy dental practise."