Pembroke Dental Carlow

"Worst service. Very unprofessional customer service and did not did what was required, they took the money and never done the service required. Also they booked us w8th different Dr that we did not ask, while we already confirmed 9ver the phone. Avoid going to this place."

"Highly unprofessional clinic. I made an apt a month ago for an 8.30 Saturday appointment. I was in again last week and confirmed once again my appointment. I arrived this morning and the clinic was closed. I waited 15 minutes, tried also emailing no reply. Their opening time is 8.30 Saturdays and if they had to cancel the appointment they could at least have the decency to let me know or to apologise and explain but radio silence. Much more reputable and professional clinics in carlow that don’t treat their customers like this."

"All Good and very professional for a cleaning I had done.. Only suggestion I have is to ring them if you book online as a Non-Existing Customer, as you might end up in the wrong location for your appointment. Only a few mins apart, but still bit of a pain to have to jump back in car!"

"I unfortunately got invisalign with this dentist. It has cost me a bomb and now that they have taken my money I can't get an appointment because the orthodontist is "winding down" and "only works an odd friday", which are all booked up surprise surprise. I called the receptionist who was extremely rude when I was telling her my treatment plan has been ruined because I can't get an apt. I then contacted another branch of Pembroke to lodge a complaint and was told a manager would be in contact and I never got the call I was promised. I have emailed them and surprise surprise got no response. Avoid at all costs, once they get your money they won't care about your teeth"

"I am at the end of my retainers now and I’m very happy with my teeth . I wanted more retainers before I was finished completely and there was no problem with that they were straight on it . I always have a lovely chat with the receptionist and the staff have always been so polite and friendly. The last check up I was to have , Maria my dentist was so honest and genuine and suggested for me to give it another 10 days to get the best result possible especially after getting this far which I thought was so so kind of her as she could have just finished up with my treatment and not have to schedule me in again. With Maria I felt like if I had any question she knew in depth how to answer and help . Thanks again x"