Laya Healthcare
About the Business
Laya Healthcare is an innovative establishment that operates as a health and insurance agency in Little Island, Eastgate Drive. Our primary objective is to provide a comprehensive range of health insurance products and services, ensuring our clients receive the best possible care at all times. Our vision is to be at the forefront of the Irish healthcare industry, delivering effective, affordable, and accessible solutions to individuals and businesses alike.
At Laya Healthcare, we are dedicated to ensuring that our clients have access to all the medical assistance and support they could need. Whether you require hospital treatment, medical procedures, or assistance with ongoing health conditions, our expert team will provide you with the best possible care options that meet your unique needs. Our services also cater to individuals who require financial support to cover their medical expenses, with our flexible payment options and insurance policies.
As a point of interest, we strive to create a comfortable and welcoming environment for all our clients. Our offices are modern, relaxed, and equipped with the latest technology and healthcare equipment to ensure our clients receive the best possible experience. Our friendly staff is always on hand to answer any questions and provide excellent customer service throughout your time with us.
As an established and reputable health and insurance agency, we value transparency, reliability, and accountability. We understand the importance of delivering exceptional healthcare services that meet the highest standards, and we constantly strive to improve the quality of care we provide. We are members of an extensive network of healthcare providers in Ireland, ensuring our clients receive the best possible care when they need it most.
In conclusion, Laya Healthcare is a reliable and effective health and insurance agency that caters to the needs of individuals and businesses in Little Island, Eastgate Drive. We are committed to providing our clients with the best possible care and support, ensuring they receive the highest quality of healthcare services available. So why not get in touch with us today to discuss how we can offer you the support you need?
Photos
Location & Phone number
Eastgate Rd, Eastgate Dr, Eastgate Business Park, Little Island, Co. Cork, T45 E181, Ireland
Hours open
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
10:00 AM - 3:30 PM
Sunday:
Closed
Reviews
"AVOID LAYA HEALTHCARE!! I attended the Cherrywood Clinic last Sunday the 12th of Feb. When asked I informed the intake nurse of the symptoms I was experiencing and my allergies. I clearly stated that I am allergic to penicillin and that I also experience Hay-fever. I was sent back to the waiting room where I was subsequently called in by the doctor. The doctor and I had a conversation about my symptoms and she said she would fill a prescription, which I picked up at reception before leaving. On my way to the pharmacy I decided to search online what medication i was prescribed by the doctor. To my horror, I was prescribed the very medication that I am allergic to, penicillin. I contacted the clinic immediately and was advised that they would have the doctor alter the prescription, there was no mention of it being a concern or an issue and it was downplayed immediately. I demanded to be contacted by the doctor who saw me to explain how this was even possible that she prescribed medication that I am allergic to. The doctor who I attended then called me, downplaying the issue and said that they are "working closely with their software developers to make it easier to see patient allergies and that this was a technical glitch". This is unacceptable. How many patients are currently at risk of the same issue and how many patients would investigate what medicines they are instructed to take? How many patients in the past five days have been at risk of taking medicines that have been inaccurately prescribed to them? How is this not an urgent situation and why is Laya not taking immediate action to correct this assumed technical glitch or have I been lied to?"
"Customer Service is the worst I have ever experienced. On hold for 50mins to only be told a manager would have to call me back within 5 working days. You need to check if you are covered before your treatment but yet it takes 50mins to get through on the phone. Just a generally difficult company to deal with and I would never recommend it. VHI is far superior and has incredible customer service. If you are looking for health insurance I would strongly recommend looking elsewhere."
"We have the Laya insurance and my wife availed the physiotherapy from them. Physiotherapist said will share the excercise booklet and re-schedule session and she never did. On chasing they said she will and its been 4 weeks nothing came."
"Laya was once a fantastic Health Insurance provider. Now they are all about avoiding paying claims through whatever means possible. I have just cancelled my son's policy and downgraded mine to the minimum with a note in the diary to cancel at renewal. I have saved the money and more. Well played Laya."
"Situation in our side the city, have a average customer service, the service I had was some heart checks and physical examination, consulted doctors was really friendly and experienced person. He gave me some good recommendation about case. Got plenty of parking space and quite place."
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