An Post Togher

"Alan, a friendly man at the desk was extremely helpful and went out of his way to locate my passport delivery. He followed through with the query and made sure everything was sorted. I was very stressed but felt calmer as he was able to problem solve while staying positive and friendly."

"I dread having to call down to this office. Last year a dress worth €200 went missing. When I called down I was told I had signed for it and then told I should check with my neighbours or rubbish bins in the area. I did, and heard many horror stories of broken letter boxes from packages being shoved through, packaged being thrown away because the post man put them in a wheel bin on collection day. I went back and asked to see this signature and I was told that it was protected by GDPR. If it was my signature I should have been able to see it. Eventually I was told they had turned off their computers for the evening...20 minutes before closing time. The next day the post man "Tom" called and abused one of my housemates saying he signed for it. 2 weeks later, the dress turned up. Turned out it was shoved in a window of another room in my building, the person who lives there was away at the time. I was in the house that day and nobody even knocked! Today I had a notification saying my delivery was signed for, again, and I was at home all day.... Here we go again.... no satisfaction when I called to the depot. Apparently, the package was delivered "and signed for" yesterday. I was told not to "shoot the messenger" and that there wasn't really anything they could do, as it states on their computer it was delivered. Worst service ever!! If I could give no stars I would!!"

"The worst delivery service I have ever experienced. Every time I have a parcel to be delivered by them I know I’m going to have problems. They can take a week to realize that the parcel has arrived at their branch and when they finally show up at your house they just leave the “you weren't home” notice without ringing the intercom."

"Already 3rd time in one month the post officer Route No 468 keeps on not bringing the package and randomly leaving notes as undelivered. So angry right now. Trying to reach out South depot with no one picking up.... This person doesn't know what is his job? FYI, We are at home all day as we work from home... not sure why he/she lies like this so frustrating. Just 40 min ago they left note of undelivered and I was actually waiting for it."

"I really doubt that does the postman are joking! How possible will heard that if they don’t ring the bell and not call you. They come different houses for fun not really for delivery."