Bathshack , Donnybrook, County Cork T12 H5NH

"Atrocious service, atrocious communication. We placed an expensive order and delivery was guaranteed within 2-3 days. Three weeks later, nothing had arrived. I called and they said "Oh, yeah, the items are out of stock, but they'll be arriving soon". Ten days later nothing and I called again. I was told "Sorry, the dispatch dept isn't answering and we're very short-staffed". I was then told that although the items have arrived it could take at least another two weeks to be delivered, and even that wasn't guaranteed. Five weeks, four emails and three calls later we're still waiting. They NEVER call or email you about delays/errors in delivering, they just wait for you to call and express your unhappiness about it. I suspect that the company is having serious problems. I will NEVER use Bath Shack again."

"Very helpful. Great pricing and orders over 700 euro has free delivery. What more could you want.."

"I ordered shower panels, with the trims ect. 1 trim was delivered damaged and I contacted them on October the first 2022, it took weeks to send a replacement trim for it to be the wrong color. I was told the delays were due to covid in their workplace, seriously so no orders could be dispatched in October 2022. I'm nearly 6 weeks and still haven't received the correct trim. I've no shower in my ensuite all this time. Not good enough. I would not recommend Bathshack."

"Absolutely amazing customer service....Sean is fantastic at what he does also the delivery driver was a gentleman coming down from the north..... the customers need to be nicer and appreciate the effort they make... I highly recommend the cork shop.....no problem to big"

"fantastic customer service. can't be beaten on price. quality of ware is second to none. one stop shop for all bathroom & tile needs. can't boast enough about the bathroom the guys inside help me put together - absolutely amazing all round! don't go anywhere else until you've come here first!"